Office Manager

Operations & Facilities Management

Serve as the primary point of contact for internal stakeholders, guests, clients, and business partners, delivering a best-in-class experience
Conduct office orientations, tours, and maintain the master employee roster
Manage desk assignments, space planning, and conference room scheduling and setup
Manage MADs (Moves, Adds, Departures) for NY and for additional offices throughout the US
Oversee daily office and facilities operations, maintaining a safe, clean, and welcoming environment
Conduct routine facilities checks, including weekly walkthroughs and monthly vendor QA reviews
Support maintenance needs across lighting, HVAC, plumbing, and minor repairs
Own work order management ensuring timely resolution and follow-up
Manage Office Safety Team (OST) nationally which includes trainings, emergency drills, first aid and AED maintenance, quarterly meetings
Project manage office upgrades and expansions to include budget management
Ensure storage closets are regularly maintained and organized
Manage daily janitorial operations and day porter services, including routine custodial tasks and special cleaning projects
Order staff nameplates for all US offices
Work regularly with building management staff

Front-of-House Excellence

Event & Administrative Coordination
Coordinate internal events and meetings, including vendor management, catering, and all required documentation (COIs, NDAs, etc.)
Provide administrative and operational support to leadership, including the CEO and Executive Assistant when required
Handle incoming/outgoing mail, shipping logistics, and courier coordination across offices
Assist with swag inventory and orders
Assist with A/V setup and troubleshooting for meetings and events

Supply & Budget Management

Supply & Budget Management
Manage office supplies, kitchens, and common areas—ensuring spaces are consistently stocked, organized, and presentation-ready
Assist with special events to include planning, F&B ordering, set up and take down, florals, and overall event management
Support facilities budgeting and assist with expense tracking, including P-Card reconciliation

Qualifications

• Proven experience managing office operations in a mid-to-large sized, fast-paced, professional environment
• Strong organizational and multitasking skills with high attention to detail
• Excellent written and verbal communication skills
• Demonstrated professionalism handling sensitive and confidential information
• Strong interpersonal skills with a proactive, solutions-oriented mindset
• Proficiency in Microsoft Office Suite
• Demonstrated ability working with all levels of management, executives, clients, staff, and the public

Bonus Points

• Experience with office and facilities systems (e.g., Envoy, Zendesk, Angus, or similar platforms)
• Experience supporting OPEX budgets and expense tracking
• Workplace management background
• First Aid/CPR/AED certification (or willingness to obtain)

Physical Activity

• Walking
• Reaching with hands and arms
• Stooping
• Kneeling
• Lifting, pushing, pulling up to 40 lbs.

Salary And Benefits

• $75,000 - $85,000 a year
• Base salary is part of a total rewards package that includes highly competitive benefits like generous medical, dental, vision, pet insurance, commuter benefits, disability and life insurance coverage, 401(k) matching, up to 14 holidays per year, a “Do Good Day,” and unlimited PTO.
• Additional perks include employee social and wellness events, a DEI Council, auto purchase rebate program and monthly wellness allowance.

In-Office Work Schedule

• This is NOT a remote position.

Equal Opportunity Employer

• Council Practices Fair Chance Hiring