Office Manager

Responsibilities

• Ensures efficient, accurate, and timely operation of the payroll function and compliance with payroll and timekeeping policies.
• Ensures accurate and timely billing processes by reviewing patient charts for compliance/accuracy with all billing requirements before billing.
• Promotes compliance with all fiscal intermediary and/or other third-party payors, through education, coaching, and other assistance as necessary.
• Maintains current knowledge of, and ensures compliance with all federal, state and local regulations in relation to billing processes.
• May oversee and provide direction to the Records Coordinator to ensure quality and accuracy of medical records information.
• May participate in screening, interviewing, and making appropriate hiring decisions for Records Coordinator.
• May participate in Records Coordinator staff performance appraisals/competency reviews as necessary and in compliance with care center policies and procedures.
• Assists the Director in maintaining required information for audits and licensure reviews including keeping policy and procedure books and personnel records up-to-date.
• Accountable for ensuring compliance with all new and current employee documentation required by Human Resources and regulatory agencies for maintaining employment within the organization including, but not limited to, I-9 compliance, professional licensure, background checks and all other documents related to employment.
• Ensures appropriate orientation is provided for all new staff.
• Monitors systems, identifies problem areas, and develops and implements action plans as necessary in relation to office operations.
• Responsible for reconciliation of petty cash/expenses for care center.
• Processes Accounts Payables according to care center policies and procedures.
• Maintains mobile device supply and equipment orders.
• Troubleshoots mobile device software/hardware issues.
• In the absence of an intake coordinator, may be responsible for the Referral and Intake process within the care center.
• Performs other duties as assigned.

Qualifications

• High school diploma or GED.
• Two (2+) years office or related experience.
• Demonstrated knowledge of the appropriate skills for communicating with individuals of all ages, especially the geriatric population.
• Excellent interpersonal skills including excellent verbal and written communication skills.
• Strong computer and software skills.
• Working knowledge of personnel management, record keeping, and office administration.