Office Manager

About the role

Memorial Oral & Maxillofacial Surgery is a Cypress-based oral and maxillofacial surgery practice dedicated to delivering exceptional surgical care in a patient-first environment. Our surgeons and staff work closely together to provide everything from wisdom teeth extractions to complex jaw surgery and dental implants, backed by a culture that values clinical excellence, teamwork, and long-term relationships with the patients we serve.

We're looking for an experienced Office Manager to run the day-to-day operations of a busy OMS practice in Cypress, TX. This is a high-impact role for someone who thrives on ownership: you'll lead the front-office and administrative team, manage the patient experience end-to-end, and keep the business side of the practice — scheduling, insurance, billing, and compliance — running smoothly. You'll work closely with the surgical team and report directly into practice leadership.

Responsibilities

• Run front-office operations: scheduling, patient records, and insurance verification.
• Hire, train, and manage performance for the administrative team; build a positive, high-functioning work environment.
• Be the face of the practice — greet patients and families and set the tone for a great visit.
• Oversee billing, coding, and collections; monitor accounts receivable and resolve claim denials and discrepancies.
• Prepare financial and collections reports and support practice budgeting.
• Keep the practice compliant with HIPAA, OSHA, and all applicable regulations.
• Act as the liaison between the surgical team, patients, vendors, and insurance carriers.
• Manage inventory and ordering for office and medical supplies.
• Contribute to local marketing efforts — social media, email campaigns, and community events.

Requirements

• 2+ years of experience in an office or practice management role, ideally in oral surgery, dental, or another healthcare setting.
• Bachelor's degree in healthcare administration, business, or a related field preferred — equivalent experience welcome.
• Hands-on experience with medical/dental billing, coding, and insurance claims.
• Strong leadership skills with a track record of building and managing a team.
• Excellent communication skills and a genuine, patient-first attitude.
• Proficiency with practice management software and MS Office.
• Comfort handling sensitive patient information with discretion.

Benefits

• 401(k)
• Medical, dental, and vision insurance
• Company-paid life insurance
• Paid time off

Schedule

On-site at our Cypress, TX practice. Standard business hours; occasional evenings or weekends based on practice needs.

Working Conditions

Mix of desk work and time on the floor with staff and patients (approx. 80% sitting / 20% standing). Occasional lifting of office or medical supplies (up to 25 lbs).

Pay

$28 - $31 Hourly