Office Manager

About Allied OMS

Allied OMS is a doctor-owned, doctor-led oral and maxillofacial surgery management services organization (MSO) that blends private practice autonomy with private equity resources. Founded in 2020 in partnership with DuneGlass Capital, the organization supports a growing network of surgeons across multiple states. With a strong focus on clinical excellence, Allied OMS provides operational, financial, and strategic support while allowing physicians to maintain leadership in governance, decision-making, and patient care.

Responsibilities

• Manage front office operations, including patient scheduling, records management, and insurance verification.
• Supervise administrative staff, including hiring, training, and performance evaluations.
• Foster a positive work environment.
• Greet and welcome patients and their families with a warm and friendly demeanor.
• Assist with administrative tasks, including filing, data entry, and managing patient records.
• Oversee billing, coding, and collections processes.
• Prepare financial reports and assist in budgeting.
• Schedule appointments and manage the appointment calendar efficiently.
• Ensure the office adheres to all local, state, and federal regulations including HIPAA and OSHA standards.
• Serve as a liaison between the surgical team and patients, as well as with external vendors and insurance companies.
• Maintain inventory of office supplies and medical equipment, placing orders as necessary.
• Assist in marketing efforts, including but not limited to social media updates, email campaigns, and promotional events.
• Oversee the billing and insurance processes to ensure accurate claim submission and timely reimbursement.
• Verify patient insurance benefits and coverage for procedures and ensure pre-authorizations are obtained when required.
• Monitor accounts receivable and follow up on outstanding claims, denials, and unpaid balances.
• Ensure patients are properly informed of insurance benefits, financial responsibilities, and payment options.
• Review patient statements and financial records to ensure services are accurately billed and payments are collected.
• Maintain documentation related to billing activities, claims submissions, and insurance communications.
• Identify and resolve billing discrepancies, coding issues, and insurance claim errors.
• Support financial reporting related to collections, accounts receivable aging, and practice revenue performance.

Requirements

• Bachelor’s degree in healthcare administration, business management, or a related field preferred.
• 2+ years of experience in an office management role, preferably in a healthcare or dental setting.
• Excellent communication and interpersonal skills, especially with children and their parents.
• Strong organizational skills and attention to detail.
• Proficient in office software (e.g., MS Office, practice management software).
• Knowledge of basic dental terminology.
• Willingness to support marketing efforts and contribute creative ideas.
• Ability to handle sensitive information with confidentiality.

Working Conditions

• Primarily based in a dental office, with a typical office setup, including a reception area, private offices, and treatment rooms.
• Standard business hours, with the potential for occasional evening or weekend shifts based on practice needs.
• Work closely with professionals, administrators, and patients.
• Sitting (80%) and standing (20%).
• Occasionally lift and move office supplies or equipment (up to 25 pounds).

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Company-paid life insurance
• Paid time off (if applicable)
• Vision insurance

Pay

$65,000 - $72,000/year