Office Manager

Pay: $60,000 per year. The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data.

Benefits

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management.

Responsibilities

• Customer Service & Client Relations
  • Respond professionally and promptly to client emails, with a primary focus on parking-related inquiries and requests.
  • Manage customer parking access, including account activations, modifications, and deletions.
  • Serve as the primary point of contact for customer service issues and ensure timely resolution.
  • Maintain positive relationships with clients through consistent and professional communication.
• Revenue Reporting & Data Management
  • Gather, compile, and maintain daily and monthly revenue data.
  • Prepare and distribute revenue reports for clients and internal stakeholders.
  • Support monthly financial reporting by providing accurate revenue information for statement preparation.
  • Ensure accuracy and integrity of all operational and financial data.
• Administrative & Financial Support
  • Perform data entry for daily and monthly revenue reports.
  • Submit invoices for payment processing and maintain related documentation.
  • Review and approve accounts payable transactions in accordance with company procedures.
  • Maintain organized records and administrative files.
• Vendor Management
  • Communicate and coordinate with vendors regarding services, invoices, and operational support.
  • Build and maintain positive vendor relationships.
  • Address and resolve vendor-related issues as needed.

Requirements

• 3–5 years of experience in office administration, data entry, reporting, or a related administrative role.
• Experience generating reports and managing large volumes of data with a high degree of accuracy.
• Proficiency in Microsoft Office Suite, particularly Excel, Outlook, and Word.
• Experience with invoicing, accounts payable, and financial reporting processes preferred.
• Excellent written and verbal communication skills; able to communicate professionally via email, phone, and in person.
• Strong customer service orientation and interpersonal skills.
• Exceptional attention to detail and organizational abilities.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Strong problem-solving and analytical skills.
• Self-motivated with the ability to work independently and as part of a team.

About Us

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world.