Office Manager - $1,500

About the role

We’re looking for a committed and proactive Office Manager dedicated to patient-centered care and recovery. You’ll play a critical role in promoting a well-organized and supportive environment, maintaining accurate patient and financial records, and managing the administrative support team. Join us in our mission to break patients free of addiction and rebuild hope.

Schedule

5:00 AM – 1:30 PM (Monday – Friday) / Rotating Saturdays (6:00 AM – 9:00 AM)

Pay

$25.00 – $30.00/hour with bonus structure

Benefits

• Medical, dental, and vision coverage, plus life insurance and disability protection
• Competitive discretionary 401(k) match
• Generous paid time off and holidays off
• Quarterly bonus potential and incentives for certifications or licenses
• Employee Assistance Program (EAP) and self-care/wellness services
• Exclusive discounts on various services and entertainment options
• Role-based training programs and developmental opportunities
• Clinical supervision hours and certification support
• Career advancement pathways with a leveling program
• Tuition reimbursement

Responsibilities

• Support intake, scheduling, and discharge processes to ensure every patient has a positive, compassionate experience
• Coordinate patient appointments with medical staff to promote timely access to care
• Develop staff schedules and coordinate daily workflow to keep operations running efficiently
• Ensure compliance with all regulatory, accreditation, and organizational standards
• Safeguard the accuracy of patient identification, financial records, and fee collection processes
• Assist patients with insurance documentation to reduce barriers to treatment
• Prepare bank deposits, complete accounting responsibilities, and submit timely operational reports
• Manage office supplies, reception operations, and daily administrative needs
• Lead, mentor, and support the administrative team in delivering exceptional service
• Recruit, train, coach, and evaluate administrative staff while fostering accountability, collaboration, and professional growth

Requirements

• High school diploma or equivalent
• 3 years of general office experience or 1 year of office management experience
• Valid driver’s license

Preferred Qualifications

• Strong leadership, communication, and customer service skills
• Basic accounting and data entry proficiency
• Knowledge of confidentiality requirements and information release protocols
• Ability to work independently, prioritize tasks, and manage multiple responsibilities in a fast-paced environment

Physical Requirements and Working Conditions

• Fast-paced clinical environment with periods of increased activity
• Exposure to patients with substance use disorders, mental health conditions, infectious diseases, and criminal justice involvement
• Prolonged standing, bending, and stooping
• Alternating between sitting and standing throughout the workday
• Potential exposure to bloodborne pathogens; use of appropriate personal protective equipment (PPE) when required
• Frequent keyboarding and computer use

About Us

At BHG, we thrive on the greatness of our people. BHG is the largest network of Joint Commission-accredited treatment centers and a leading provider of opioid addiction treatment services, with over 110 locations in 24 states and a team of more than 1,900 employees serving over 42,000 patients.