Office Coordinator Wound Care Clinic

About the role

The Wound Care Center Office Coordinator performs all duties necessary to provide administrative assistance to the clinic, patients and clinical staff of the Center.

Responsibilities

• Performs administrative, secretarial, accounting and general office duties required to meet the needs of the Nurse Manager, department staff, and Medical Director
• Collects, inputs and ensures accuracy of patient charges daily
• Answers all phones and screens calls appropriately for staff, manager and Medical Director; uses proper judgment, responds to calls as needed and retrieves all messages from service
• Copies data from patient charts as requested by Center physicians, staff, medical records or the billing office
• Copies and sends active patient information to referring physicians and/or Home Health Agencies, etc as directed by Center staff
• Schedules/registers patients for initial evaluations, follow-up appointments and hyperbaric treatments to the Center; also schedules patients for ancillary testing as needed and develops, updates, checks accuracy and distributes the daily patient appointment schedule
• Verifies all patients seen in Center have insurance coverage and prior approval for initial evaluation and treatment plan for both the hospital and the Medical Director
• Obtains copies of patient's insurance cards and authorizations to bill, and communicates it to the Hospital and Physician business offices
• Orders and monitors front office and other supplies within current budget
• Maintains current mailbox, phone roster voice mail and pager lists
• Maintains the meditech scheduling module on a daily basis, ensures that all information is correct and prints daily, weekly and monthly activity reports, as appropriate

Qualifications

• Previous experience in a medical office setting (high-volume calls, insurance verification and authorization, patient scheduling)

Benefits

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

This response is AI-generated, for reference only.