Office Coordinator - Primary Care, Riverside

Major Accountabilities / Critical Responsibilities

• Assist the Practice Manager in managing the daily operations of the practice locations.
• Prepares various documents and handles confidential matters in accordance with rules, policies, and procedures.
• Promptly and professionally answers telephone calls and inquires. Routes and/or resolves calls appropriately.
• Ensures the office space, supplies and equipment are provided and maintained appropriately for medical staff and patient care.
• Manages the processing of accounts payable in accordance with SHMG’s policies and procedures.
• Aids in the investigation of Accounts Receivable accounts and interactions with our billing company.
• Reconciles monthly third party vendor billing with appointment schedules for accuracy. Identifies discrepancies and facilitates the correction.
• Affords support to the front desk clerks, file clerks, schedulers and referrals as needed. This position is the primary back up for administrative and clerical staff.
• Runs errands as necessary at the request of the Practice Manager and/or Medical Site Directors.
• Oversees and is responsible for maintaining and cataloguing records in storage.
• Supports and upholds established policies, procedures, objectives, quality improvements and safety.

Qualifications/Requirements

• A High School diploma or equivalent is required, an Associates Degree preferred with a minimum of 3 years of medical office experience preferred.
• Must exhibit a high degree of responsibility in confidential matters.
• Ability to work independently and balance multiple priorities is required.
• Excellent organization, problem solving, and listening skills are required.
• Knowledge of medical terminology is preferred.