Office Coordinator (Garlington Health Center)

Position Description

The Office Coordinator works as a member of the Administrative Services team and supports the day-to-day administrative operations of the site, while maintaining a Trauma Informed Care environment.

Essential Responsibilities

• Provide supportive environment to clinical and administrative staff and programs.
• Maintain philosophy, mission, and best practices of Cascadia and associated clinical program.
• Communicate effectively and provide support to staff, clients and the public by telephone, e-mail and in person.
• Manage multiple tasks in an office environment; organize and prioritize workload.
• Provide support for site Vendors.
• Collaborate with leadership members to maintain and update all staff schedules in the Electronic Health Records system.
• Provide administrative support for Electronic Health Records functions used by all staff at the site.
• Aid in tracking client and patient paperwork.
• Assist with knowledge of Cascadia policy and procedures.
• Track and maintain office supplies needed for the site.
• May be required to run errands to maintain site supplies.
• Adhere to mandatory abuse reporting laws and HIPAA requirements.
• Demonstrate responsibility for the safety of clients, staff and property; possess familiarity with fire regulations and evacuation procedures.
• Coordinate with Information Technology to maintain office equipment.
• Analyze problems and develop creative solutions.
• Complete annual employee training requirements on a timely basis as indicated in the licensing requirements for the facility as well as agency requirements.
• Attend seminars, training and other educational opportunities to develop professional skills and abilities.
• Participate in all scheduled staff meetings, supervision sessions, and other departmental and agency meetings.
• Perform other duties as assigned.
• Provide back-up for the Office Specialist positions as needed.
• Assist with authorization and enrollment coverage.

Qualifications

• Education: High school diploma/GED or equivalent.
• Experience: Five years of work experience in an office setting, insurance or healthcare experience: or demonstrated ability to fulfill the requirements of the position.
• Specialized Knowledge, Skills And Abilities: Type 50 wpm, Proficiency in computer hardware and software, Familiarity with basic office equipment, Advanced skills with PC systems, including MS Windows, MS Word and MS Excel preferred, Sound independent judgement and collaboration skills.

Other Ability

• To commute to various Cascadia sites and community locations as needed.
• CPR Certification (training provided post-hire).

Working Conditions

• Work is generally performed in a shared work environment.
• Hours are typically within daytime operating hours.
• The clinical office setting includes the Front Desk and Reception areas, clinical record areas, and shared offices.
• Occasional overtime may be necessary.

Mental Demands

The work assigned is diverse and involves addressing new and unusual circumstances in which outcomes may negatively affect costs, employee morale or clients. The work regularly involves a degree of unpredictability and disruption of planned tasks requiring a flexible time management approach.

Physical Demands

• The nature of work requires extended periods of sitting and standing.
• The majority of work is done utilizing a computer and keyboard.
• The Office Coordinator must have the ability to assist the team in providing safety to all clients and staff in potentially volatile situations.

Benefits

• Generous Paid Time Off Package.
• Medical and Dental Coverage (begins 1st of the month following hire date).
• VSP Vision Discount Plan.
• 403(B) Retirement Savings (Pre and post-tax plans with up to 8% employer matching contribution!).
• Flexible Spending Account (Medical, dependent care, and transportation options).
• Short-Term Disability, Long-Term Disability, and Life Insurance.
• Paid Bereavement and Jury Duty Leave.
• Length of Service Award.
• Supplemental Insurance.
• Student loan forgiveness options.
• Wellness Benefits.
• Employee Assistance Program (EAP).
• Bike to Work Reimbursement.
• Discounted Fitness Memberships.
• Trauma Support Team.

Starting Rate Range in USD ($) $26.45 - $27.65