Office Coordinator

About the role

Neptune Society is the largest provider of affordable cremation services in the nation. We are currently looking for an Office Coordinator responsible for supporting multiple teams with various administrative tasks. The person in this role will be a fundamental part of ensuring that our office operations run smoothly and successfully every day.

Responsibilities

• Support the sales team by processing and validating contractual agreements to ensure accuracy
• Provide exceptional customer service support by handling customer inquiries, questions, and updates
• Greet and assist visitors as they arrive at the office
• Answer and direct phone calls to the appropriate party along with taking and delivering messages accurately
• Produce and maintain same day checks, trust claims, and the reconciliation of bank records
• Operate office equipment such as photocopiers, printers, fax machines, etc.
• Input statistical information into a CRM system and other databases
• Use of SOX compliance software to reconcile daily, weekly, and monthly reports
• General clerical tasks, accounts payable, data entry, etc.

Requirements

• Proficient in Microsoft Office Suite (Word, Excel, Outlook)
• Time management and organizational skills
• Must have the ability to work independently or with a team
• Convey information clearly and concisely in written and spoken communication
• Capable of setting and meeting priorities and deadlines
• Ability to maintain composure in a fast-paced office setting
• Notary license preferred but not required
• High school diploma or equivalent
• 3-5 years of administrative or related experience

Benefits

• Competitive health and wellness plans (medical, dental, vision, STD, LTD, wellness credits, etc.)
• 401(k) with company match
• Paid Time Off (Vacation, Sick, Holiday and Personal time)
• Job-related training, tuition reimbursement, and career path development
• Company discounts
• Medical, Dental, Vision
• Flexible Spending Accounts (health care and dependent care)
• Health Savings Account with Company Contribution
• Sick Leave
• Short-Term Disability
• Long-Term Disability
• Life Insurance
• Voluntary Accidental Death or Dismemberment Insurance
• Dependent Life Insurance
• SCI 401(k) Retirement Savings Plan with Company match
• Employee Assistance Program

Pay

Salary: $18.40/hr. - $23.80/hr.

Job Location: US-CA - West Covina