Office Coordinator

About the role

Under general supervision, the Office Coordinator is responsible for ensuring an outstanding guest experience by serving as the primary point of contact for welcoming guests to the facility. Additionally, the Office Coordinator will be responsible for answering phone calls, receiving mail and packages, and performing other support tasks for the management team and hourly team members.

Responsibilities

• Serve as the initial contact for greeting visitors, logging guest visits, and alerting the appropriate party of the visitor’s arrival.
• Help direct and/or escort visitors to appropriate Medline meeting room/destination.
• Complete security procedures (e.g., issues badges to new team members, ensures proper completion of visitors' log).
• Assist in maintaining office and breakroom cleanliness and ordering office and breakroom supplies when needed.
• Assist team members with travel-related inquiries, employee purchases, employee shipments, and distributing of apparel.
• Process expense reports for management team and hourly team members.
• Follow record retention guidelines to scan and retain non-sensitive team member documents.
• Maintain communication boards, location contact list, and Operations News Network Content with information and content supplied by the management team.
• Answer incoming calls in a professional and courteous manner. Direct callers to appropriate parties or departments for all Medline locations.
• Receive and direct all deliveries, including, food, printing, and flowers. Contact applicable employee upon delivery.
• Assist in maintaining facility safety by alerting security of any suspicious activity.
• Provide professional, accurate, and timely support to visitors and employees.

Requirements

• High school diploma or equivalent
• Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction

Qualifications

The ideal candidate will have experience providing customer service to internal and external customers.

Benefits

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions, paid time off, as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

Pay

The Anticipated Salary Range For This Position $18.50 - $26.75 Hourly. The actual salary will vary based on applicant’s location, education, experience, skills, and abilities. Medline will not pay less than the applicable minimum wage or salary threshold.