OFFICE CLERK II -Statewide Contractual

About the role

The Office of the Public Defender is seeking detailed oriented applicants with excellent communication skills and experience working with the public to fill the full-time Office Clerk II position available statewide offices of the Public Defender. The Office Clerk II will answer phones, take messages, greet clients, direct and provide information about the Office of the Public Defender services to clients. Data entry of case information, opening and sorting mail and filing will also be required in the position.

Main purpose of job

An Office Clerk II is the full performance level of work performing clerical duties typically found in office settings, such as filing, photocopying, scanning, posting data, stamping and sorting mail, directing telephone calls and greeting high volume of visitors and clientele. Back up to intake. Employees in this classification do not supervise.

Minimum qualifications

Education: Completion of the eighth grade.

Experience: One year experience performing clerical duties in an office environment.

Notes:

• Additional experience performing clerical duties may be substituted on a year-for-year basis for the required education.
• Graduation from an accredited high school or possession of a high school equivalency certificate may be substituted for six months of the required experience.
• Six months clerical training with three courses in subjects such as keyboarding, clerical math, word processing, spreadsheets, data base, graphics presentation, proofreading, or office etiquette may be substituted for six months of the required experience.
• Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administration classifications or Administrative, Clerical or Office Services specialty codes in the Clerical Support field of work on a year-for-year basis for the required experience.

Preferred qualifications

• High School or GED
• Experience using Microsoft Office Suite Software
• Data Entry experience
• Experience handling multiple tasks in a fast-paced environment
• Excellent communications skills and experience working with the public

Selection process

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

Examination process

The examination will consist of a rating of your education, training and experience related to the requirements of the position. You may be required to complete a qualifications supplement, or the rating may be based on your application. Therefore, it is important that you provide complete and accurate information on your application. Report all experience and education that is related to this position.

Benefits

• Contractual employees who work for an agency covered under the State Employee and Retiree Health and Welfare Benefits Program, have a current employment contract and work 30 or more hours a week (or on average 130 hours per month) may be eligible for subsidized health benefits coverage for themselves and their dependents.
• As a contractual employee, you will be responsible for paying 25% of the premiums for your medical and prescription coverage, including any eligible dependents you have enrolled. The State of Maryland will subsidize the remaining 75% of the cost for these benefits.
• You can also elect to enroll in dental coverage, accidental death and dismemberment insurance, and life insurance, but will be responsible to pay the full premium for these benefits.
• Leave may be granted to a contractual employee at a rate of one hour for every 30 hours worked, not to exceed 40 hours per calendar year.