Office Clerk Housekeeping-Swing-Eldorado

Responsibilities

• Update and track room status in the computer system.
• Enter statistics on rack format log sheets.
• Advise the front desk and engineering departments of special heavy duty cleaning of rooms.
• Inform housekeeping personnel of special cleaning assignments.
• Receive incoming telephone calls from guests and relay messages to the appropriate personnel.
• Maintain daily log of all calls.
• Cook up all maintenance requests between supervisors, locksmith and engineering departments.
• Track and record all loaned items, generate a report of missing items for the Executive Housekeeper.
• Prepare daily volume reports listing occupied rooms, vacant/dirty rooms, due outs, number of suites and swing shift duties completed.
• Record all sick calls, late calls and early outs.
• Perform related duties as assigned by supervisor.

Qualifications

• Previous housekeeping; telephone; and computer experience is recommended but not required.
• Strong verbal and written communication skills.
• Regular, punctual and predictable attendance and ability to work flexible hours, including overtime, which may be required.
• Ability to maintain confidentiality of sensitive information.
• Understand and comply with all company and departmental rules and regulations, policies and procedures.
• High School diploma or equivalent.

Additional Requirements

• Frequent standing/walking/sitting for extended periods.
• Work area is indoors and subject to variable temperatures.
• May be subject to smoking environment, moderate noise and bright lights.
• Frequent grasping, reaching, bending, twisting, telephone use.
• Occasional carrying, kneeling, squatting, handling, sorting, filing, lifting 5 lbs to 20 lbs.
• Seldom requires overhead lifting of no more than 20 lbs.