Office Clerk - $19.52/hr

About the role

To locate and correctly place over, short, damaged, and missing freight and prevent claims.

Responsibilities

• Daily telephone and written communication with internal and external customers
• Locate missing freight and overages, shortages, and damaged freight
• Monitor the OS&D webs daily as assigned in addition to answering the OS&D lines
• Review manifests, bills of lading, and delivery receipts
• Assist terminals in regards to all OS&D freight
• Research miss-delivered freight and ensure it gets delivered correctly
• Request dispositions, re-delivery charges, and re-consignment charges to ensure freight keeps moving to its destination
• May assist with customer service/pick up calls and set appointments as needed
• Other duties as needed

Requirements

• High School completion or equivalent
• Computer skills including Microsoft Office
• Office experience preferred, but not required
• Ability to multi-task in a fast paced environment
• Detail-oriented, problem-solver, self-motivated
• Excellent verbal and written communication skills
• Ability to establish and maintain great relationships with customers
• Ability to work in a team as well as individually
• Excellent attendance

Working conditions

• Primarily sedentary work, which involves sitting most of the time
• May be occasionally required to exert up to 10 pounds of force and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects
• The general office environment is favorable; Lighting and temperature are adequate, and there are minimal hazardous or unpleasant conditions caused by noise, dust, etc
• Visual Acuity including regular use of items including a computer screen or monitor
• Manual dexterity is regularly required including fingering, grasping, and typing; manual dexterity includes repetitive motion of the wrists, hands, and fingers
• Talking and hearing required to communicate with and listen to others to share or receive information; will be exposed to noise including telephone, office machinery, and conversations of others

Pay

$19.52/Hour

Schedule

Monday - Friday, 8:00am - 4:30pm. 4 Day Work Week option available.

Benefits

• Health / Vision / Dental insurance
• 401k matching
• Life insurance
• Short/long term disability