Office Clerk - $19.52/hour

About the role

Dohrn Transfer is a leading Midwest LTL Carrier offering less-than-truckload, truckload, and value-added services across 10 states. This position is part of the company's new growth and offers competitive compensation and benefits.

Responsibilities

• Locate and correctly place over, short, damaged, and missing freight to prevent claims.
• Train on locating and handling freight issues, with office experience preferred.
• Communicate with internal and external customers via phone and email.
• Review manifests, bills of lading, and delivery receipts daily.
• Aid terminals and customers with over, short, and damaged freight issues.
• Request dispositions for redelivery, reconsignment, and returns.
• Research and resolve mis-delivered freight to ensure correct delivery.
• Bill disposition freight as needed.

Requirements

• High school diploma or equivalent.
• Valid driver’s license.
• Basic computer skills, including Microsoft Office.
• Ability to multi-task in a fast-paced environment.
• Detail-oriented, problem-solving skills, and self-motivation.
• Excellent verbal and written communication skills.
• Ability to build and maintain strong customer relationships.
• Team player and individual contributor.
• Good attendance record.

Qualifications

• High school completion or equivalent.
• Valid Driver License.
• Basic Computer Skills.
• Multi-Tasking Ability.
• Attention to Detail.
• Problem-Solving Skills.
• Self-Motivation.
• Excellent Communication Skills.
• Customer Relationship Building.
• Team Player.
• Individual Contributor.
• Good Attendance Record.

Skills

• Customer Service.
• Communication Skills.
• Problem Solving.
• Attention to Detail.
• Teamwork.
• Computer Skills.

Benefits

• Health / Vision / Dental Insurance.
• 401(k) Matching.
• Life Insurance.
• Short/Long Term Disability.

Pay

$19.52 per hour.

Schedule

Monday - Friday, 8:00 AM - 4:30 PM. 4-day work week option available.