OFFICE CLERK (FULL TIME)

Location: ESS Gulf - 504 West Pinhook Road, Lafayette, LA 70504

About the role

Serves as the first point of contact for clients and is critical in delivering and maintaining a high level of customer service. When call volume is low, the position will complete office clerical projects as assigned.

Responsibilities

• Answers questions and takes appropriate actions to handle concerns or rectify problems.
• Performs various administrative support tasks and general clerical tasks.
• Provides support for organization procedures.
• Escalates some concerns to managers.
• Performs other duties as assigned.

Requirements

• 1 year of office/clerical experience.
• Excellent verbal and written communication skills.
• Strong problem solving, organizational, accuracy, and customer service skills.
• Advanced Microsoft skills; Excel is very important.
• Experience with ISN and DISA Systems preferred.

Benefits

Full-time and part-time positions offer the following benefits:

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

Full-time positions also offer:

• Medical, Dental, Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Pay

$16.00 per hour to $20.00 per hour

Schedule

Full time schedule. Monday - Friday, hours may vary. More details upon interview.