Office Cashier - retail
Save A Lot Grocery · Massillon, OH · 7 mo ago
Customer ServiceFull-time
POSITION TITLE
The Office Cashier
DEPARTMENT
Grocery Department
REPORTS TO
Store Manager
DUTIES//RESPONSIBILITIES
- Complete cash and sales report daily, as well as weekly recap.
- Issue, collect and verify cash tills from cashiers.
- Prepare deposits and record all data appropriately. Inform manager in charge immediately when deposits are ready for transferal to the bank.
- Notify corporate office immediately if a deposit was not taken to be deposited for that day.
- Answer, screen and route telephone calls.
- Notify manager in charge and General Store Manager of situations requiring disciplinary actions or situations potentially requiring such actions.
- Extend invoices and verify totals both in cost and retail extensions.
- Maintain accurate monthly company records and reports on a timely basis.
- Afford assistance in training programs for new associates, as well as associates already on board.
- Promote customer goodwill by providing high standards of customer service.
- Afford assistance to customers with returned merchandise, overrings and over charges.
- Handle cash pick-ups as required by company policy.
- Enforce store policy as it relates to front end operations.
- Be observant.
- Operate a cash register and checkout belt.
- Lift up to 45#.
- Communicate verbally with customers.
- Operate intercoms, phones, money order and adding machines, safes, food stamp and credit card equipment.
- Give change to cashiers and customers properly.
- Manage receipts and balance within prescribed limits.
- Perform sweeping and general cleaning duties around their work area.
- Stock candy and other product on shelves and in racks.
- Give direction and assign duties to cashiers.
- Reach & stock product up to 6 feet high.
- Cash checks and set-up, operate, and balance tills.
- Authorize credits, checks, refunds and over rings for cashiers as outlined.
- Stock and maintain on a daily basis all Deal’s product display areas, Stack basket display area and dump bin area.