Team Member - Cashier/Sales Associate/Retail

About the role

The Team Member is responsible for interacting with customers and team members, supporting selling initiatives and performing assigned tasks, while delivering a Legendary Customer Experience. At Tractor Supply we strive to make the life out here a little bit better each day for both our neighbors and our teams.

Responsibilities

• Maintain regular and predictable attendance; work scheduled shifts and be able to work varied hours, days, nights, weekends and overtime as needed.
• Deliver Legendary Customer Service using the GURA method: Greet the Customer, Uncover Needs & Wants, Recommend Product Solutions, Ask to Add Value & Appreciate the Customer.
• Operate cash register/computer and follow cash handling procedures.
• Recover merchandise and participate in mandatory freight processes.
• Complete Plan‑o‑gram procedures (merchandising, sets, and resets).
• Assemble merchandise and perform janitorial duties.
• Execute price changes and markdowns.
• Operate forklift (unless under age 18) and cardboard baler (unless under age 18).
• Assist customers with loading purchases.
• Ensure customers have a Legendary shopping experience that differentiates from the competition.
• Sanitize and maintain poultry holding tanks and care for birds as required.
• Complete all documentation associated with any of the above duties.
• Perform other duties as assigned.

Required Qualifications

• No experience required; retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred.
• High school diploma or equivalent is preferred, but not required.
• Must be able to read, write, and count accurately.

Preferred Knowledge, Skills, and Abilities

• Farming, ranching, pet/equine, or welding knowledge.
• Strong communication and problem‑solving skills.
• Basic computer skills.
• Strong interpersonal skills and ability to resolve issues ethically with minimal conflict.

Working Conditions

The work environment is generally indoors with moderate noise; indoor floors and outdoor lots are hard surfaces (concrete, asphalt). Lighting and temperature are adequate. Shifts vary by store, typically no less than 4 hours and may exceed 8 hours. Team Members are expected to promote a safe and productive environment and adhere to company safety training and guidelines.

Physical Requirements

• Move and transfer merchandise weighing up to 50 lb throughout the store.
• Push and pull merchandise up to 2,000 lb with proper material‑handling equipment (e.g., pallet jack).
• Occasionally lift or reach merchandise overhead.
• Frequent standing, kneeling, twisting, crouching, squatting, bending, stooping, and climbing ladders.
• Ability to move throughout the store for an entire shift and safely access all areas (selling floor, side lot, stock area, register area).
• Operate store equipment such as dolly, handtruck, forklift, baler, computer, and cash register (forklift and baler not required for those under 18).
• Read, write, and count accurately to complete documentation.
• Use strong written and verbal communication skills with team members.
• Process information/merchandise through the point‑of‑sale system.
• Handle and be in contact with birds/poultry.
• Complete required training, including propane dispensing certification (not required for those under 18).

Benefits

Tractor Supply and Petsense offer a comprehensive total‑reward package that includes medical, dental, and vision coverage; company‑paid life and disability insurance; paid parental leave; tuition reimbursement; and family‑planning resources such as adoption and surrogacy assistance. Full‑time and part‑time Team Members are eligible for these benefits, with part‑time eligibility based on averaging at least 15 hours per week during a 90‑day look‑back period.