Office Assistant / Receptionist

Location: Naples, Florida

About the role

This is a front-office, customer-service-focused position. You will be one of the friendly faces and voices of Greenscapes, helping residents, vendors, employees, and visitors get the assistance they need. You'll answer phones, help coordinate repair requests, receive inspection reports, and keep information moving between residents and the appropriate members of our team. This role is a great fit for someone who genuinely likes people, enjoys helping others, stays organized, and takes pride in being someone the team can depend on. You don't need a college degree or a background in landscaping. We're much more interested in your personality, reliability, communication skills, and willingness to learn.

Responsibilities

• Welcome visitors and provide a friendly, professional first impression of Greenscapes.
• Answer incoming phone calls and help connect callers with the appropriate person or department.
• Respond to questions and requests from residents in a helpful and professional manner.
• Receive and organize home inspection reports and repair requests from residents.
• Communicate repair and service requests to the appropriate team members.
• Call in or coordinate repairs as needed.
• li>Help follow up on requests and make sure information gets to the right people.
• Communicate with vendors, residents, employees, and other contacts professionally and courteously.
• Maintain organized office records and documentation.
• Assist with general administrative tasks and projects.
• Help keep the front office organized, welcoming, and running smoothly.
• Assist the Office Manager and other team members with day-to-day administrative needs.
• Learn and use company systems and software to document and track requests.
• Pitch in wherever needed to support the team.

Requirements

• Previous experience in reception or office environment roles
• A consistent work history demonstrating reliability and commitment.
• Excellent communication skills, both on the phone and in person.
• A friendly, professional demeanor.
• Strong organizational skills and attention to detail.
• The ability to keep track of multiple requests and follow through.
• Comfort learning new technology, systems, and processes.
• A willingness to ask questions, learn, and accept coaching.
• A positive, team-oriented attitude.
• Education is not a requirement.

Benefits

• Training and ongoing support and mentorship
• Get paid weekly!
• 401k with 4% match
• Medical, Dental, Vision
• Disability and Life Insurance
• Paid Vacation
• Paid Sick Time

Pay

$22–$25 per hour

Schedule

Monday–Friday, 8:00 AM–4:30 PM