Office Assistant-Microvascular Surgery

About the Role

The Office Assistant works in an ambulatory setting, performing a variety of duties including greeting, registering, scheduling, and checking out patients using a computerized practice management system. Responsibilities also include maintaining and safeguarding patient medical records and contributing to smooth patient flow within the office. The role provides stellar customer service in all patient interactions, whether in face-to-face meetings or by telephone, and works cooperatively with all members of the practice staff and physicians.

Responsibilities

• Greets and accurately registers patients into the practice management system.
• Communicates with insurance companies and other medical offices to obtain referrals and verifications of coverage.
• Performs scanning and abstracting duties.
• Obtains patient records from various offices and hospitals as needed.
• Answers and screens office calls, makes patient appointments, takes messages, and redirects calls as appropriate.
• Performs daily business operations.

Requirements

• High school diploma or GED required; documentation of graduation from an accredited training program preferred.
• One year of clerical/billing experience in a medical office setting preferred.
• Customer service experience strongly preferred.

Qualifications

If serving as a bilingual/multilingual interpreter, certification in Medical Interpretation is required to perform the duties of a qualified interpreter.

Working Conditions

There is a reasonable expectation that employees in this position will not be exposed to blood-borne pathogens.

The physical demands and work environment described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.

Pay

$18—$26 USD per hour.

Benefits

• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance
• Employee Referral Bonus Program
• Paid Holidays
• Disability and Life/AD&D Insurance for full-time employees
• Wellness Programs
• Employee Assistance Programs

Benefit offerings based on employment status.