Office Assistant I, Primary Care at Smyrna

ChristianaCare's Primary Care at Smyrna is seeking a detail-oriented, adaptable, and highly organized Medical Office Assistant I with strong communication skills and the ability to proactively solve problems in a fast-paced environment. This is an excellent opportunity to care for patients of all ages while working alongside a collaborative team dedicated to delivering high-quality, comprehensive healthcare. Our providers specialize in family medicine and are committed to supporting the health and well-being of the communities we serve, from well-child visits and preventive care to the management of acute and chronic conditions.

Schedule

Mondays through Fridays: 8:00am - 4:30pm. No weekends or holidays.

Responsibilities

• Handle payments, verify insurance coverage, and coordinate referrals.
• Reconcile daily appointments and payments.
• Manage communications by answering calls, relaying messages, and using EMR systems to coordinate with providers and staff.
• Update patients, schedule tests and appointments, and maintain medical records.
• Resolve patient issues and support administrative tasks.
• Follow safety protocols and perform additional duties as needed.

Requirements

• High School Graduate or GED required.
• Experience in a medical office setting is preferred but not required.

Benefits

• Comprehensive, First-Day Health Coverage: Medical, dental, vision, and life insurance. Caregivers earning under $50,000 pay $0 in paycheck premiums for medical and prescription coverage. Low deductibles, plus $0 copays for unlimited primary care (in-office or virtual) with ChristianaCare providers and unlimited urgent care visits at GoHealth facilities.
• Generous Paid Time Off: 32 days of PTO each year, including 7 major holidays, with options to roll over or cash out unused time.
• Tuition Reimbursement for Career Growth: Up to $5,250 per year in tuition reimbursement.
• Grow Your Family with Confidence: Advanced fertility care through Progyny, free maternity education and support, plus up to $5,000 in adoption assistance.
• Paid Parental Leave: 12 weeks of paid parental leave to support your growing family, after one year of service.
• Retirement Planning & Financial Well-Being: Access to two retirement plans, including a 403(b) with up to a 50% match and a company-funded contribution of 3%–5% based on service. Free financial coaching, counseling, and budgeting support.

Pay

Hourly pay range: $17.32 - $25.12. The actual salary within this range offered to a successful candidate will depend on individual factors including skills, relevant experience, and qualifications as they relate to specific job requirements.