Office Assistant I, Department of Oral & Maxillofacial Surgery and Hospital Dentistry

About the role

The Medical Office Assistant I position plays a crucial role in supporting daily operations and ensuring a smooth, positive experience for both patients and staff at ChristianaCare's Dental department.

Responsibilities

• Handles payments, verifies insurance coverage, coordinates referrals, and reconciles daily appointments and payments.
• Manages communications by answering calls, relaying messages, and using EMR systems to coordinate with providers and staff.
• Updates patients, schedules tests and appointments, maintains medical records, resolves patient issues, supports administrative tasks, and follows safety protocols.
• Additional duties as needed.

Requirements

• A High School Graduate or GED is required.
• Experience in a medical office setting is preferred but not required.

Qualifications

High School Graduate or GED required. Experience in a medical office setting is preferred but not required.

Skills

Detail-oriented, adaptable, highly organized, strong communication skills, and the ability to proactively solve problems.

Benefits

Comprehensive, First-Day Health Coverage: Includes medical, dental, vision, and life insurance. Caregivers earning under $50,000 pay $0 in paycheck premiums for medical and prescription coverage. Low deductibles, $0 copays for unlimited primary care and urgent care visits.

Generous Paid Time Off: 32 days of PTO each year, including 7 major holidays, with options to roll over or cash out unused time.

Tuition Reimbursement for Career Growth: Up to $5,250 per year in tuition reimbursement.

Paid Parental Leave: 12 weeks of paid parental leave to support your growing family, after one year of service.

Retirement Planning & Financial Well-Being: Access to two retirement plans, including a 403(b) with up to a 50% match and a company-funded contribution of 3%–5% based on service. Free financial coaching, counseling, and budgeting support.

Pay

Hourly Pay Range: $17.32 - $25.12

Schedule

Monday- Friday, 8:00am - 4:30p