Dental Office Assistant

About the role

Family Dental Care of Muskego, like each Heartland Dental supported office, is unique to the community and the patients they serve. Join a collaborative, patient-focused team that values communication, organization, and a positive front office experience. We are looking for a detail-oriented and personable Business Assistant who enjoys multitasking and helping patients feel supported from the moment they walk through the door.

Responsibilities

• Greet and support patients in a friendly and professional manner
• Manage front office duties, scheduling, and patient communication
• Aid in insurance verification and account details
• Support Accounts Receivable and payment collection processes
• Help maintain smooth daily office flow
• Partner with the clinical and business team to create a positive patient experience

Requirements

• Previous dental office or medical office experience preferred
• Experience with dental insurance and Accounts Receivable strongly preferred
• Ability to work the listed schedule

Qualifications

• 2 to 3 years of Accounts Receivable experience
• Dental insurance experience preferred
• Strong attention to detail
• Personable and professional communication style
• Ability to multitask in a fast-paced environment
• Strong customer service skills
• Comfortable working with patients, team members, and insurance details

Benefits

• Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
• Front loaded education and training, providing you the opportunity to develop to your full potential
• Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential
• Access to on-demand Daily Pay

Pay

$20.00 to $23.50 per hour

Schedule

Monday: 7:30 AM to 3:30 PM
Tuesday: 7:30 AM to 4:30 PM
Wednesday: 7:30 AM to 4:30 PM
Thursday: 7:00 AM to 5:00 PM
Alternating Fridays: 7:30 AM to 2:00 PM

Why Heartland Dental?

Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental office and foster a strong team building culture. As a Business Assistant, you’ll work in an environment that encourages learning, team cohesion, and puts patients first. Supporting our front office as a Business Assistant, you’ll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is encouraged!

What You’ll Gain

• Opportunities for personal and professional growth
• Competitive compensation package
• Regular training and development opportunities
• Flexible work schedule
• Work in a supportive and inclusive environment

Physical Requirements

• Ability to perform essential duties satisfactorily with or without reasonable accommodation
• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times

Who is Heartland Dental?

Heartland Dental is the nation's largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and retain clinical autonomy. All Heartland Dental supported doctors are united by a common goal: delivering the highest quality dental care and experiences to the communities they serve.