Office Assistant Front Desk Ob Gyn Clinic
AdventHealth · Woodridge, IL · Yesterday
Administrative$16.97–$27.15/hrFull-time
Facilities
Address: 2363 63RD ST
City: Woodridge
State: Illinois
Postal Code: 60517
Location
Location: 2363 63rd St, Woodridge, IL
Schedule
Schedule: Monday-Friday 8am-5pm
Responsibilities
- Facilitates medical record requests accurately and timely.
- Assists with daily closing procedures.
- Greets and directs patients in a friendly, welcoming, and timely manner.
- Demonstrates knowledge of department policies and procedures to assist patients appropriately.
- Answers the telephone and handles calls in a timely and friendly manner, including appropriate documentation of the call.
- Consistently responds to patient requests in a timely and professional manner.
- Collections required documents such as insurance cards and photo IDs for encounters.
- Schedules and confirms patient appointments prior to the appointment date to ensure a low no-show rate.
- Obtains appropriate medical records and patient information to support patient care needs and distributes documentation within the AMR accurately and timely.
- Obtains insurance authorizations and verifies coverage prior to the patient's appointments, notifying the patient of the current status.
- Collections copays, deposits, deductibles, prior balances, coinsurance, and self-pay payments at the time of service per department policy.
- Establishes patient payment plans as required by department policy.
- Processes patient referrals accurately and timely.
Requirements
- Education: High School Grad or Equiv [Required]
- Work Experience: 1+ years related experience [Preferred]
Physical Requirements
View physical requirements here
Pay
Pay Range: $16.97 - $27.15