Office Assistant - Endocrinology

Summary

Performs medical office duties including verifying insurance, answering phones, scheduling patient appointments, registering patients, and entering all billing information into system. Collects co-pays and performs pre-certifications and filing.

Responsibilities

• Answers and screens phone calls by third ring
• Directs all calls to appropriate staff member, ensuring all information is accurate
• Responsible for scheduling patient appointments and registering patients, including updating and verifying all system demographics and insurance information
• Performs billing functions such as entering charges and payments, collecting co-pays, reconciling batches and preparing deposits
• Responsible for preparing referrals and obtaining pre-certifications as required
• May train and direct office assistants at sites, including preparation of work and training schedules
• Acts as office resource and mentoring role model

Qualifications

• Excellent communication and customer service skills
• Strong multi-tasking abilities and computer literacy
• 1-2 years Medical Office experience
• HS diploma or equivalent

Pay

$18.69 - $26.01 Hourly

Benefits

• Medical/prescription, dental and vision insurance
• Health and dependent care flexible spending accounts
• 403(b) (401(k) subject to collective bargaining agreement)
• Paid time off, paid sick leave as provided under state and local paid sick leave laws
• Short-term disability and optional long-term disability
• Colleague and dependent life insurance and supplemental life and AD&D insurance
• Tuition assistance
• Employee assistance program that includes free counseling sessions