Office Assistant - Clinic

About the role

The Office Assistant will play a crucial role in facilitating the smooth operation of the clinic, ensuring all administrative tasks are completed efficiently and in compliance with clinic and regulatory policies.

Responsibilities

• Perform patient check-in at the time of visit; interviews patients and completes all necessary paperwork.
• Copies and scans patient medical records, benefit/insurance information, and related documents into the electronic medical record system.
• Performs patient check-out, including coding of procedures and diagnoses, and ensures accurate documentation for billing purposes.
• Collects patient responsibility payments and answers routine insurance and billing inquiries.
• Answers phone calls, confirms appointments, verifies insurance coverage, and provides patients with necessary documentation regarding payment schedules.
• Gathers, verifies, and processes referrals, authorizations, and pre-certifications, coordinating with physicians, patients, and payers.

Requirements

• High School Graduate or equivalent upon hire.
• Two years of related experience in a healthcare environment upon hire.

Preferred

• None upon hire.

Qualifications

• High School Graduate or equivalent.
• Two years of related experience in a healthcare setting.

Skills

• Exceptional organizational skills.
• Proactive and resourceful problem-solving abilities.
• Unwavering commitment to anticipating needs and delivering accurate, timely support.

Benefits

• Comprehensive benefits package including medical, prescription drug, dental, vision, life insurance, paid time off, tuition reimbursement, and retirement plans.

Pay

$19.49 - $27.52 /hour

Schedule

Monday - Friday, 6:30-6:00 PM