Office Assistant

Duties/Responsibilities

• Maintain inventory of departmental forms and marketing materials
• Oversight and management of archival of records
• Support office processes as needed
• Prepare morning office reports
• Oversee key inventory and distribution for office
• Process payments/contracts for summer interns, camps and conferences, and orientation
• Work with university partners (Printing, OIT, Telecom, etc.) on departmental needs
• Direct work of student employees
• Aid with monthly purchasing card reconciliation
• Aid with HR, payroll, and EPAFs as needed
• Aid with onboarding of new staff
• Handle customer service and help resolve complaints and concerns
• Process work orders coming in from residents
• Follow up on work orders from a customer service aspect/help maintenance staff
• Cook up coordination of pest control and laundry responses to issues
• Cook up coordination of Student/parent correspondence (front line)
• Answer and distribute emails from the main housing email account

Minimum Requirements

• High School Education or an equivalent combination of education and years of experience
• 1- 3 years of full-time verifiable office management work experience
• Must be proficient in Microsoft Office Suite and internet browsers
• Exceptional communication, customer service, grammar, editing, and organization skills

Desired Qualifications

• Bachelor's degree, preferably in Business, or an equivalent combination of education and years of experience preferred
• Experience with Banner, Blackboard, and occupancy management software is desired
• Experience in a university or college campus environment is preferred