Office Assistant
About the role
The Office Assistant will be the first point of contact for More Than Gymnastics Inc., serving 1,100 families. Key responsibilities include managing customer correspondence, overseeing the enrollment process, and handling a high volume of calls and emails. The role requires exceptional customer service, organizational skills, and the ability to handle tasks with minimal supervision.
Responsibilities
- Manage all customer correspondence
- Oversight of the enrollment process
- Handle high volume of calls and emails
- Ensure smooth operation of daily administrative functions
- Proactive problem-solving and meticulous attention to detail
- Navigate conversations with passionate parents with grace and firmness
- Manage time effectively and communicate clearly and directly
Requirements
- Proficiency with office software
- Willingness to learn the company's customer management system
- Eligibility requirements apply to some benefits and may depend on job classification and length of employment
Qualifications
- Entry level position
- Contract to hire position based in Fort Wayne, IN
Skills
- Administrative support
- Customer service
- Organizational & interpersonal skills
- Self-driving
Top Skills
- Administrative support
- Customer service
- Organizational & interpersonal skills
Additional Skills & Qualifications
- Experience with social media
- Canva experience
Pay and Benefits
The pay range for this position is $17.00 - $19.00/hr. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include medical, dental, and vision coverage, critical illness, accident, and hospital insurance, a 401(k) retirement plan, life insurance, short and long-term disability, health spending account (HSA), transportation benefits, employee assistance program, time off/leave (PTO, vacation or sick leave).
Workplace Type
This is a fully onsite position in Fort Wayne, IN.
Application Deadline
This position is anticipated to close on Jul 15, 2026.