Office Assistant

About the role

The Front Office Assistant is responsible for all clerical functions relative to the business aspect of the medical practice. These duties include, but are not limited to, telephone responsibilities, scheduling, filing, copying, etc.

Responsibilities

• Handle incoming and outgoing calls in a professional manner
• Schedule appointments and manage patient flow
• Filing and maintaining accurate medical records
• Copying and scanning documents as needed
• Using medical office information systems and electronic billing
• Communicating effectively with patients and staff

Qualifications

• High school diploma or GED from an accredited institute
• Two-year course for medical office assistant at the post-secondary level preferred
• Experience with front desk responsibilities in a medical office setting
• Knowledge of medical terminology and ICD-9/CPT coding
• Accurate typing and filing skills
• Experience with medical office information systems and automated functions
• Strong verbal and written communication skills
• A commitment to customer service

Benefits

Advocate Health offers a comprehensive suite of Total Rewards, including:

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Education Assistance Program

Pay

Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training. Premium pay such as shift, on-call, and more based on a teammate's job. Opportunity for annual increases based on performance.