Office Assistant 3 (Calculations)- Center for Global Education and Engagement

Founded in 1835, State University of New York (SUNY) Brockport is an exceptional regional comprehensive public university offering high-quality undergraduate and graduate degree programs in the arts, business, education, health, humanities, social sciences, and STEM. Located near Lake Ontario in a quaint village on the Erie Canal, SUNY Brockport is conveniently situated between Rochester and Buffalo, New York.

About the role

SUNY Brockport is accepting applications for the position of Office Assistant 3 (Calculations) in the Center for Global Education and Engagement (CGEE). This role reports to the Director and provides financial and registration support to Study Abroad, International Student Services (ISS), the Washington, DC Internship Program, and overall department operations.

Responsibilities

• General (5%)
  • Provides financial oversight to the Center for Global Education and supports the Director with financial administration of its budget.
  • Works frequently with Banner, QuickBooks, Bi Oracle system, Studio Abroad, and Excel.
  • Hires, trains, and supervises student workers assisting the Office Assistant 3.
• Customer Service (15%)
  • Serves as the primary contact for students, parents, and other SUNY staff regarding billing and financial aid questions.
  • Acts as the primary financial liaison for on-campus offices, including Student Accounts, Procurement and Payment, BASC, Financial Aid, Banner (IT Services), SUNY and domestic Study Abroad Offices, and the Registrar.
  • Communicates closely with foreign and domestic partner financial contacts to ensure timely payments.
• Registration (20%)
  • Creates and implements Banner Control Table for each Study Abroad/Washington DC Program term.
  • Registers participants for Overseas Academic Program (OAP) courses in Banner.
  • Coordinates with Registration and Records to facilitate Brightspace course creation, as needed.
• Billing & Payment (35%)
  • Processes invoices and deposits from program partners and students.
  • Manages SUNY OAP tuition transfer process.
  • Ensures completion of purchase requisitions, standard vouchers, and wire transfer requests.
  • Processes travel vouchers, State and BASC credit card reconciliations, and check requests for the CGEE team and faculty program leaders.
  • Assesses program charges to registered participants using the Student Accounts Billing Schedule each term.
  • Tracks and resolves payment collection issues.
  • Manages billing agreements with select non-SUNY schools and develops new agreements as needed.
  • Handles billing adjustments and maintains financial records of student payments, reconciling against Banner reports.
• Budgeting (10%)
  • Assists the Director with preparation of the annual CGEE budget, develops and maintains financial reports, working cost and revenue charts.
  • Prepares Education Abroad program budget sheets and disseminates budget information to relevant stakeholders.
  • Maintains financial records including program expenditures and revenue, office expenditures, tuition revenues, accept fee revenues, office payroll payments, travel reimbursements, and credit card expenditures.
• Insurance (15%)
  • Serves as Insurance coordinator for all inbound and outbound activity.
  • Assesses appropriate insurance charges to study abroad and international student bills.
  • Reconciles health insurance invoices to student billing and ensures on-time payment of invoices.

Requirements

• Candidates must have a permanent appointment in an Office Assistant 3 (Calculations) New York State classified position (or be eligible for transfer) or be reachable for appointment on the current NY State Civil Service eligible list for Office Assistant 3 (Calculations).
• Promotion eligibility: one year as an Office Assistant 2; or one year of permanent service in a clerical, keyboarding, or paraprofessional title allocated to Grade 7 or higher.

Qualifications

• Demonstrated ability to take initiative, work independently, and perform as a valued team member.
• Detail-oriented with strong organizational skills.
• Professional with outstanding customer service skills.
• Advanced knowledge of MS Excel, QuickBooks, and Banner.
• Ability to work in a diverse environment with a variety of constituents.

Pay

$56,506.00 annually

Schedule

37.5 hours/week: Monday - Friday, 8:00 AM - 4:00 PM

Benefits

Benefits eligible. More information available at Careers@Brockport.