Office Assistant #260707-7086CL-002

The Role

• Data entry and review of new and renewal applications for all other DCP regulated licenses
• Aid with basic support all online applications and functions
• Process and post initial and renewal online applications
• Deposit all application fees
• Answer division telephone
• Aid in the completion of system configured workflows
• Aid in maintaining files and responding to public inquiries
• Perform related duties as required

About Us

The mission of the State of Connecticut, Department of Consumer Protection (DCP) is to promote a fair and equitable marketplace and to ensure safe products and services for consumers in the industries that it regulates.

Salary

$50,815* - $66,670/year (*Employees new to state service start at the minimum)

Qualifications

• Two (2) years of general clerical work experience
• College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one/half (1/2) year of experience to a maximum of two (2) years
• Experience using Microsoft products
• Experience communicating both verbally via phone and in writing
• Experience scanning and working with Rich Text Format (RTF) and Portable Document Format (PDF) documents
• Experience completing assignments within specified deadlines
• Experience with data entry
• Experience with the processing of fees

Skills

• Knowledge of office systems and procedures including proper telephone usage and filing
• Interpersonal skills
• Oral and written communication skills
• Performing arithmetical computations
• Ability to perform a full range of clerical tasks
• Operate office equipment which includes computers, tablets, and other electronic equipment
• Operate office suite software
• Schedule and prioritize workflow
• Read and interpret complex instructions