Office and Logistics Support Specialist

We need to output HTML fragment with headings

for sections present: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to include only sections with real content. The posting includes Overview (which is about the role), Essential Job Functions (responsibilities), Requirements (multiple subsections), Work Schedule & Environment (schedule), Compensation & Benefits (pay and benefits). Also location, position type, reports to maybe minor metadata. We must not repeat job title as heading. Use

for each section heading. Use

• for any list of duties/requirements/benefits. Use

  for prose. We need to preserve all substantive information, not invent or summarize away detail. Remove boilerplate. We need to include sections only when posting has real specific content. Thus sections: About the role (Overview), Responsibilities (Essential Job Functions), Requirements (Education & Experience, Computer Skills, Physical & Additional Ability), maybe we can combine into one Requirements section with sublists? The instruction: Use

  for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have headings: About the role, Responsibilities, Requirements, Schedule, Pay, Benefits. Possibly Qualifications and Skills not separate if content covered under Requirements. We'll not create empty sections. We need to include Pay section only if posting actually states them. It does: Salary: $60k–80k per year DOE. Also mention placement within salary range etc. So we need Pay section with that info. Schedule section: Monday–Friday, 9am–5pm with additional hours as required. Also mention exempt position etc. Benefits section: list benefits. We need to include location etc maybe as a short

  under About the role? Or separate? The instruction: do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

  or drop it. So we can include location, position type, reports to in a short paragraph maybe under About the role or separate? Probably better to include a short

  after the heading About the role? But About the role heading should contain overview prose. Could include location etc as a separate

  before overview? The instruction: Use

  for section headings. Use

  for prose. So we can have a

  for location/metadata then

  About the role

  then overview prose. But we must not repeat job title as heading. The job title is Office & Logistics Support Specialist. Not to repeat. Thus structure:

  Location: 100% on-site in Lehighton, PA. Position type: Full-Time, Exempt. Reports to: Chief Administrative Officer (CAO).

  About the role

  Overview prose...

  Responsibilities

  • ... list each essential job function bullet? The posting has sections: Customer Service, Billing & Business Administration; Records, Contracts & Data Management; Shipping, Receiving & Inventory; Research, Reporting & Project Support. Each has multiple bullet-like sentences. We can turn each sentence into
  • . Must preserve all detail. We need to extract each duty sentence. Let's parse the Essential Job Functions section: Customer Service, Billing & Business Administration - Provide high-quality customer service to business customers, primarily through professional email communication. - Prepare customer invoices, process purchase order documentation, and follow up regarding missing or incorrect purchase orders. - Manage customer payment follow-up and collections activity, including communicating with customers, billing offices, and third-party payors. - Investigate payment delays, provide requested documentation, and track unresolved items through completion. - Maintain accurate billing and payment-tracking records. - Manage customer vendor/supplier onboarding, forms, portals, and documentation, including W-9s, Certificates of Insurance, banking/payment information, tax-exemption certificates, and related business records. Records, Contracts & Data Management - Maintain accurate customer, billing, purchase order, vendor/supplier, and related business records. - Maintain service contract records, including dates, values, classifications, preventive maintenance information, renewals, and expirations. - Review Field Service Reports and related service documentation against purchase orders and contracts and identify discrepancies. - Maintain accurate parts and item records. - Perform scanning, filing, data entry, tracking, reconciliation, and maintenance of electronic and paper records with a high degree of accuracy. Shipping, Receiving & Inventory - Manage outgoing shipments from preparation through delivery, including picking, packing, packaging, labels, documentation, carrier coordination, tracking, shipping exceptions, and delivery confirmation. - Receive incoming shipments, verify contents, record receipt, unbox materials, put items away, and update inventory records. - Coordinate parcel, freight, and LTL shipments and related documentation. - Assist with international shipping and customs documentation as needed. - Maintain inventory records and levels, identify replenishment needs, organize parts and storage areas, and perform physical inventory counts and reconciliation. - Manage incoming and outgoing mail, packages, office supplies, and related records. Research, Reporting & Project Support - Independently research unfamiliar business needs, products, vendors, questions, and operational issues using the Internet and other appropriate business resources. - Evaluate sources, compare options, identify potential solutions, and clearly present findings and recommendations. - Prepare reports, summaries, data extracts, and other business information. - Manage assigned projects from initiation through completion, including organization, communication, follow-up, and ownership. - Perform other duties and projects as business needs arise. We'll put each as
  • .

    Requirements

    We have subsections: Education & Experience, Computer Skills, Physical & Additional Ability. Could combine into one Requirements section with nested lists? Probably better to keep as
    • for each requirement bullet. But we have multiple categories; we could still list each requirement as separate
    • but might lose grouping. However instruction: Use
      • for any list of duties/requirements/benefits. So we can flatten all requirements into a list. But we need to preserve all detail; we can include each requirement as a list item, maybe with sub-bullets? Not allowed nested? Could still have
        • containing text that includes sub-details. That's fine. Thus we will create a
          with each requirement bullet. List items: - Bachelor's degree in Business Administration, Business Management, Operations Management, Supply Chain Management, or a closely related business field plus 5–7 years of relevant professional experience; OR Associate degree in a business or closely related field plus 10 or more years of relevant professional experience. (The Associate degree plus 10+ years of relevant professional experience will be considered in lieu of the bachelor's degree and 5–7 years of experience requirement.) - Relevant experience must demonstrate multiple areas of professional responsibility, independent work, changing priorities, problem-solving, and progressively greater ownership. Experience consisting solely of traditional administrative or general office support is not sufficient for this position. - Candidates should have substantial professional experience in the following areas: * Invoicing, purchase orders, customer billing/payment follow-up, collections, vendor/customer onboarding, or comparable business processes. * Professional customer service involving substantial written communication with business customers. * Maintaining business records, contracts, billing information, inventory data, or other accuracy-sensitive records. * Detailed data entry, tracking, reconciliation, and record maintenance. * Hands-on inventory management, shipping, and receiving. * Physically packing outgoing shipments and receiving, unboxing, verifying, organizing, and putting away incoming materials. * Freight, LTL, or comparable commercial shipping activities. * Independently researching unfamiliar business needs, products, vendors, questions, or problems. * Managing assignments, projects, competing priorities, deadlines, and follow-up without requiring step-by-step direction. - Candidates must have substantial professional experience using computer systems and software as an integral part of their job responsibilities. Experience must include: * Microsoft Word, Excel, and Outlook. * Smartsheet, QuickBooks Online, BlueFolder, or comparable business systems. * Working across multiple business systems and maintaining accurate electronic records. * Professional email correspondence. * Documents, spreadsheets, data entry, tracking, and reporting. * Using the Internet as a professional business research tool to locate, evaluate, compare, and synthesize information needed to complete assignments and solve business problems. * Learning and navigating unfamiliar business software. * (Note: Personal use of cell phones, social media, Internet browsing, or consumer applications does not constitute the professional computer experience required for this position.) - Ability to independently lift, carry, move, and handle packages and inventory weighing up to 50 pounds. - Ability to regularly bend, squat, reach, stand, and move materials as required by the position. - Valid, unencumbered driver's license and ability to perform local driving for errands, pickups, and drop-offs. - Ability to successfully complete required pre-employment screening, including a drug screen, driving history check, and criminal background check. - Ability to appropriately handle confidential and sensitive business information. A Non-Disclosure Agreement is required. - Reliable attendance and punctuality. - Applicants must be currently authorized to work in the United States. Lab-Machines, Inc. does not provide employment-based visa sponsorship for this position. We need to ensure we don't lose any detail. The above includes all. Now Schedule section: Monday–Friday, 9am–5pm with additional hours as required. Also mention exempt position, remote/hybrid not available, local driving required, overnight travel not expected. We'll include as

          maybe. Pay section: Salary: $60k–80k per year DOE. Also mention placement within salary range based on education/experience etc. Also note disclaimer about posting of salary range does not guarantee any candidate an offer at top of range. We'll include as

          . Benefits section: list benefits: Medical insurance, Dental insurance, Vision insurance, 401(k) retirement plan with Company match, Paid time off, Additional benefits. We'll make

          • . Now we need to output only HTML fragment, no /, no markdown. Let's craft. We'll start with metadata

            . Then

            About the role

            overview text

            . Overview text from OVERVIEW: "Lab-Machines, Inc. is seeking an Office & Logistics Support Specialist to join our small, specialized team who wants to become a dependable, long-term member of the organization as it continues to grow. This is a hands-on, non-management position combining customer and business administration with inventory, shipping, receiving, recordkeeping, research, and project support. This is not a traditional administrative desk job or a warehouse-only position.The person in this role may move from preparing a customer invoice or researching a business issue to receiving a shipment, packing equipment, reviewing contract records, or following up with a customer—all within the same day.The ideal candidate is comfortable working directly with the business owner and the Chief Administrative Officer on a daily basis and is experienced, dependable, highly organized, comfortable working independently, and able to take ownership of responsibilities without requiring constant direction. Because we are a small company, individual contributions are visible and this position plays an important role in keeping our day-to-day business operations running smoothly." We need to preserve all; we can keep as one paragraph. Then About Lab-Machines maybe also part of About the role? Could include as separate paragraph after overview? It's substantive. We'll include as another

            under same heading? Might be okay. But the instruction: Use

            for section headings. Use

            for prose. So we can have multiple

            under heading. Thus after overview, another

            for About Lab-Machines. Now Responsibilities heading with

            . Now Requirements heading with
            . Now Schedule heading with

            . Now Pay heading with

            . Now Benefits heading with

            . Check we didn't miss any substantive info: The "WORK SCHEDULE & ENVIRON