Logistics Operations Support Specialist

Daily Tasks and Responsibilities

• Direct Support of Client Success Representatives
• Quote, Book, Dispatch, Track and manage shipments utilizing FREIGHTCompass technology
• Ensure shipments are picked-up and delivered as expected, communicate effectively when issues arise
• Respond quickly and effectively to customer requests and inquiries
• Work with other FREIGHTCompass departments to meet customer expectations
• Perform other duties as necessary

Qualifications

• Bachelor’s degree or equivalent combination of education and work experience
• Ability to fully advocate for client needs while maintaining positive relationships with other FREIGHTCompass departments
• Ability to work with a team, while also delivering independent results
• Ability to collaborate with others
• Analytical ability in problem solving and commitment to excellence in customer service
• Ability to prioritize, multi-task and manage time effectively in a high stress environment
• Excellent systems knowledge: MS Office
• Driven, enthusiastic and highly motivated individual
• Excellent oral and written communication/business writing skills
• Must be organized and detail oriented
• Strong interpersonal and relationship building skills

Pay

A pay range of $37,250-40,560/yr.

Schedule

Hourly, entry-level position.

Benefits

• Family-centered culture
• Grow into your logistics career with us in a valuable role with long-term growth opportunities
• Career path – exceptional advancement opportunities
• Get extensive training by experts in the logistics industry
• Fast-paced team environment
• Competitive salary
• Excellent Health Insurance
• Paid vacation
• Work-life balance
• Team building events