Office Administrator II

About the role

Provides general administrative support to a facility/department and maintains the facility/department's daily operations.

Responsibilities

• Greets visitors, answers telephone, responds to questions or requests, and conveys messages as required.
• Coordinates travel arrangements, meetings, updates and maintains calendar appointments.
• Prepares required materials for conferences, meetings, calls, and various appointments.
• Assists with creation of reports, presentations, etc., including researching, compiling, analyzing and/or developing necessary information and materials.
• Ensures the efficient daily operation of the office and department functions, including maintenance of supplies and equipment.
• Responsible for records management including organizing and maintaining office filing system.
• Reads and analyzes incoming memos and determines the appropriate course of action.
• Receives and responds to routine correspondence.
• Provides administrative support to other staff as needed.
• Performs other duties as assigned.

Requirements

• High school diploma or GED required.
• One (1) year experience required in clerical support or related area.

Skills

• Software skills, including use of Microsoft Office software and web-based applications.
• General business skills such as typing; data entry and review; and use of phone, copier, and fax.
• Ability to follow detailed instructions to complete routine procedures and/or operate standard equipment.
• Customer service skills necessary to effectively and professionally respond to requests.
• Verbal and written communication skills necessary to explain complex and/or confidential information.
• Time management, organizational and multi-tasking skills necessary to work in a fast-paced environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals.

Qualifications

• Preferred location: Charlotte, NC.
• Position is for the new location (HTNC/266) scheduled to open in October 2026 at 7500 Statesville Rd, Charlotte, NC 28269.

Schedule

Employees will be required to work at the FedEx location five days a week.