Office & Admin Specialist Prin

About the role

This position serves not only the Minnesota Correctional Facility - Faribault (MCF-FRB) Behavioral Health Services (BHS) team but is also responsible for working with staff across all Minnesota Department of Corrections (DOC) facilities and central office, as well as across departments to ensure efficiency, consistency, and quality services are provided.

Responsibilities

• Independently coordinate and implement confidential, executive, and advanced administrative support in the areas of office management, information management, analysis, quality assurance, and special projects for two complex behavioral health programs at Minnesota Correctional Facility - Faribault, the largest correctional facility in the state.
• Provide training, coordination of tasks and schedules, and oversight of essential business needs for the MCF-FRB Mental Health Program and the New Dimensions Substance Use Disorder Treatment Program.
• Assist other behavioral health OAS across the Department of Corrections in the mental health, substance use disorder, and sex offender treatment programs.
• Act as a conduit for management staff in providing direction to the DOC behavioral health teams.
• Develop and modify behavioral health guidelines and procedures in collaboration with the Associate Director of Behavioral Health.
• Manage clinical information related to mental health and psychiatry services, thereby supporting the facilitation of clinical services.
• Collaborate with OAS and supervisors in other MCF-FRB departments to assist with special projects, to ensure smooth operations in the facility, and to serve as the first point of contact for inquiries regarding mental health and substance use disorder programming, staff, and services.
• Serve as backup to two other MCF-FRB Behavioral Health Office and Administrative Specialists.

Requirements

To be qualified for and considered for this position, applicants must meet all the minimum qualifications listed below. Ensure that your resume contains descriptions of your work experience sufficient for comparison against the requirements stated below and indicate the beginning and ending month and year for each job held.

• English language skills (reading, writing and speaking) sufficient to read, explain and interpret a variety of documents, policies and procedures and compose and edit correspondence and reports using proper grammar, punctuation, and spelling.
• Typing/keyboarding skills are sufficient to perform skilled typing tasks with speed and accuracy.
• Data entry skills are sufficient to create database records and update entries in a timely manner.
• Word processing skills, preferably Microsoft Word, are sufficient to develop and modify a variety of memos, letters, and reports.
• Spreadsheet skills, preferably Microsoft Excel, are sufficient to design, develop and manipulate spreadsheets.
• Customer service skills are sufficient to provide prompt, courteous and accurate information to customers and staff over the phone, in person, and via email.

Preferred Qualifications

• Detail-oriented with the ability to organize and prioritize a large and varied workload and must work well under pressure to meet deadlines.
• Advanced office management and leadership skills to plan, assign and review the work of the other OAS staff.
• Ability to maintain a high level of confidentiality and a thorough knowledge of data privacy laws.
• Previous experience providing executive administrative support.
• Previous experience in maintaining processes, procedures, and guidelines.
• Previous experience with scheduling and email software, preferably Microsoft Outlook.
• Previous experience working in a correctional/secured environment.