Office Admin Coordinator

Join the Window World Team in Pittsburgh as an Office Administrative Coordinator. This role is part of the Moran family, a group of six Window World locations dedicated to delivering an exceptional customer experience while fostering a supportive, family-oriented workplace culture. We provide comprehensive training, ongoing support, and opportunities for professional growth.

Why Join Window World?

• Performance-based incentives tied to attendance and key performance metrics
• Quarterly team-building events
• Weekly team meetings that encourage collaboration, idea sharing, and continuous improvement
• Positive, family-focused work environment
• Opportunities for growth and development

Benefits

• Competitive biweekly pay
• 401(k) retirement plan with matching
• Major medical insurance
• Dental and vision insurance
• Colonial Life supplemental insurance options
• Paid time off (PTO)
• Paid holidays
• Employee discounts
• Training & development

Responsibilities

• Receive, review, and process new sales contracts from the Sales Department
• Enter and maintain accurate customer and project information within Window World's CRM system and QuickBooks
• Schedule customer measurement appointments via phone and text communication
• Process customer payments and accurately record transactions in CRM and QuickBooks
• Manage accounts receivable and follow up on outstanding customer balances
• Provide administrative support and perform additional office duties as assigned

Requirements

• Friendly, professional demeanor with a positive and energetic attitude
• Previous customer service experience required
• Data entry experience preferred
• Strong attention to detail and organizational skills
• Ability to learn new systems quickly and thrive in a fast-paced environment
• Excellent communication and multitasking abilities
• Proficiency with basic computer applications and office software required