OEM Sales Support Specialist

About the role

The OEM Sales Support Specialist plays a crucial role in supporting sales teams by providing comprehensive product information, assisting with customer inquiries, and ensuring smooth communication between customers and the sales department.

Responsibilities

• Provide detailed product information and technical support to sales representatives and customers.
• Handle customer inquiries regarding products and services, escalating issues to relevant departments as necessary.
• Coordinate with internal teams to ensure timely and accurate responses to customer requests.
• Prepare and distribute sales presentations and other marketing materials as needed.
• Manage customer relationships, fostering long-term partnerships through effective communication and problem-solving.

Requirements

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• Minimum 2 years of experience in a customer service or sales support role.
• Strong understanding of product knowledge and industry trends.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint.

Qualifications

• Ability to handle multiple tasks simultaneously and prioritize effectively.
• Experience with CRM systems is a plus.
• Strong analytical and problem-solving skills.

Skills

• Customer service orientation.
• Product knowledge and market awareness.
• Effective communication and presentation skills.
• Organizational and time management skills.

Benefits

• Competitive salary package.
• Flexible working hours.
• Professional development opportunities.
• Health insurance coverage.
• Employee discounts on company products.

Pay

Commensurate with experience.

Schedule

Full-time, Monday to Friday, 9 AM to 5 PM.