OEM-Sales Manager

About the Company

Sonesta International Hotels is the 8th largest hotel company in the U.S. and growing rapidly. Our diverse portfolio includes full-service and focused hotels in major cities, offering quality, value, and exceptional hospitality across 1000+ properties in eight countries. We prioritize the human side of hospitality, delivering service with passion and creating meaningful guest experiences.

About the Role

The Sales Manager (SM) executes the hotel’s sales strategy to achieve occupancy, average daily rate, and market share goals. This role involves creating and implementing account and segment-based sales strategies, adjusting to market conditions, and working with leadership to drive revenue. The SM focuses on extended stay strategies and collaborates with other departments to maximize profitability while maintaining guest satisfaction.

Responsibilities

• Deliver Sonesta Service in all guest and client interactions, adhering to Sonesta G.U.E.S.T. standards.
• Develop new accounts, maintain existing accounts, and implement sales strategies to meet revenue goals and maximize profits.
• Build and maintain relationships with key clients to drive extended stay room sales.
• Sell hotel rooms through direct client contact and partner with the Director of Sales (DOS) and Regional Sales Director to maximize RevPar opportunities.
• Achieve budgeted revenues, personal/team sales goals, and profitability targets.
• Produce regular reports and sales forecasts.
• Identify operational issues affecting sales performance and collaborate with department heads on solutions.
• Create and implement tactical sales plans to increase occupancy, rates, and business volume during off-peak periods.
• Enhance the hotel’s image in the local community.
• Analyze market and sales trends to maintain and increase revenue and market share.
• Coordinate with hotel departments to facilitate services for prospective clients.
• Develop and maintain relationships with local community groups and officials.
• Serve as "Manager on Duty" as required.
• Attend Evening Social and Breakfast events to represent the hotel and prospect for sales leads.
• Ensure compliance with federal, state, and local laws regarding health, safety, and alcohol services.
• Perform other duties as assigned.

Requirements

• Previous experience in the extended stay industry preferred.
• Fluent in English (additional languages beneficial).
• Professional verbal and written communication skills.
• Mathematical skills, including budgeting, profit/loss concepts, and variance analysis.
• Problem-solving, reasoning, motivating, organizational, and training abilities.
• Experience with Microsoft Office and Opera systems preferred.
• Ability to travel, including overnight travel, and possess a valid driver’s license.
• Frequently stand, bend, climb, kneel, and move about the facility.
• Ability to carry, lift, or pull items weighing up to 25 pounds and handle objects and equipment.

Pay

Pay Range: $75,000–$90,000/yr. Base pay may vary depending on job-related knowledge, skills, and experience.

Benefits

• Medical, Dental, and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts
• Hospital Indemnity, Critical Illness, and Accident Insurance