OD Tech

About the role

Want to bring the “care” back to the vision care industry? We're looking for charismatic types who are ready to be the heart of our brand. Whether it's a friendly voice over the phone, or a welcoming smile when a patient walks into your store, we need individuals who are passionate about helping customers look great and see great.

Responsibilities

• Maintain complete and accurate patient records before conducting preliminary testing
• Introduce patient to OD and provide OD with important patient information
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including: restocking inventory, cleaning equipment, and answering phones to meet additional patient needs
• Open/close the store/office to support business as needed
• For remote/hybrid roles, demonstrate a high level of engagement in virtual environments, including maintaining camera presence during meetings to support effective communication and team alignment

Qualifications

• Related customer or patient experience preferred, but not necessary
• HS diploma, GED or equivalent related job experience

Benefits

• Generous, competitive benefits package (including part timers)
• Exclusive employee discounts (including Vision Coverage)
• Paid Parental Leave
• Bereavement Leave
• 401(k) Savings Plan
• Paid Time off
• Milestone anniversary awards
• Medical, Dental for Full Timers
• And more

Pay

Pay Class: Full Time
Pay: $9.95 - $13.18 per hour