OCH Spanish Interpreter (Nights)

About the Role

The Interpreter I performs interpreter services necessary to facilitate communication between OU Health physician, nursing, and support staff and OU Health patients and their family members.

Essential Responsibilities

• Interprets verbal communication from English to a foreign language and a foreign language to English to provide needed information related to a patient's admission/financial counseling, patient health conditions/symptoms, health care education information, treatment plan, and discharge instructions.
• Works closely with the department director to accomplish goals, provide excellent customer service, and meet the needs of customers.
• In consultation with health care provider, gathers medical history and demographic information from non-English speaking patient and/or family members.
• Provides information to non-English speaking patients and family members regarding appropriate parking, availability of overnight accommodations, cafeteria services, etc.

General Responsibilities

• Performs other duties as assigned.

Minimum Qualifications

Education Requirements

• High School Diploma or GED required.

Experience Requirements

• No experience required.
• Must be bi-lingual.

License/Certification/Registration Requirements

• Completion of Propio testing required prior to hire and must be renewed on an annual basis.

Knowledge/Skills/Abilities

• Knowledge of another culture as it relates to health care issues based on patient's age and sex.
• Knowledge of OUH policies and procedures regarding in-patient and out-patient processes.
• Ability to interpret English medical terminology.
• Ability in the use of effective communication techniques when dealing with cultural, educational and social-economic considerations.
• Knowledge of subtle nuances associated with the foreign language.
• Skill in establishing effective communication between two individuals who speak a different language.
• Ability to analyze complex situations and relay information in an objective and understandable manner.
• Skill in expressing words and thoughts in a clear and concise manner and comprehending and explaining instruction on behalf of a health care provider.

Benefits

• Comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more.