Ocean Traffic Coordinator

Responsibilities

• Vessel tracking on Carrier websites and by phone.
• Confirm Government inspection times with the carriers and notify customer accordingly.
• Checking for Government agency releases utilizing specialized website (software).
• Notify the customer in writing if cargo is on hold and maintaining them informed of delays and expected releases.
• Send delivery orders to carriers/truckers several days prior to release to ensure truck power availability.
• Contact carriers/truckers and arrange for delivery of cargo once cargo has cleared Customs.
• Respond to customer inquiries by phone and email.
• Update customer chart as new shipments arrive.
• Cook with carriers, USDA and fumigator when insects requiring fumigation are found.
• Cook review new documentation and send packages to Customs at ports which require hard copies.
• Prepare necessary Government documentation for movement of cargo for fumigation/inspection (transmittal of EAN, COC, PIT).
• Pay any charges due for the Inspections (CET, AQI etc.) and Pier Pass for West Coast that are done at the Terminals, CES’s, Lines etc.
• Respond to customer inquiries by phone and email.

Requirements

• Proficient in Microsoft Office Suite especially Excel.
• Experience with import of perishables (produce).
• One year of Import cargo experience is required.
• Ability to manage large amounts of information in an efficient manner.
• Analytical skills and ability to solve problems.
• Excellent communication skills and telephone etiquette; Bi-lingual (Spanish/English) required.
• Be a self-starter, take ownership of your work and deliver results.
• Follow-up skills with the ability to go full circle on every task.
• Very accurate, detail oriented and highly organized.

Pay

$55,000 - $65,000 per year

Schedule

N/A

Benefits

N/A

Company Information

Advanced Customs Brokers is an Equal Opportunity Employer.

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