Ocean Import Manager

Responsibilities

• Manage end-to-end ocean freight operations for import and export shipments.
• Develop and maintain relationships with ocean carriers and trucking companies.
• Negotiate freight rates, contracts, and service agreements to optimize cost and service quality.
• Ensure compliance with international trade regulations and company policies.
• Monitor shipment schedules, transit times, and cargo status; proactively resolve delays, disruptions, and claims.
• Oversee documentation accuracy, including bills of lading, commercial invoices, and customs filings.
• Led, train, and supervise ocean freight staff; set performance goals and conduct evaluations.
• Analyze Key Performance Indicators (KPIs) such as on-time delivery, detention/demurrage, and carrier performance.
• Collaborate with internal teams (sales, warehousing and distribution, trucking, customs) to achieve business objectives.
• Manage budgets and control costs related to ocean freight operations.
• Identify process improvements and implement best practices to increase efficiency and service reliability.

Qualifications

• 7+ years of experience in ocean freight operations, freight forwarding, or international logistics.
• Bachelor's degree in Logistics, Supply Chain Management, Business or a related field preferred.
• Prior supervisory or management experience required.
• Proficiency in ERP platforms and MS Office.
• Excellent communication, problem-solving and organizational skills.
• Bilingual in English and Korean.

Pay

The base salary range for this role is between $80,000 - 100,000 yearly, and your base salary will depend on your experiences, qualifications, and skills.

Benefits (Full-Time ONLY)

• Health, Dental, and Vision PPO Insurance.
• Life, STD, LTD Insurance.
• 401(K) Plan.
• Paid Time Off.
• Additional Paid time off (Bereavement, Wedding, Birth of a Child, etc.).
• Years of Service Awards.
• Education Assistant Program (Based on Eligibility).

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