Occupational Hand Therapist

This Occupational / Hand Therapist position provides comprehensive evaluation and treatment to adult, geriatric, adolescent, and pediatric patient populations.

Responsibilities

• Complete and maintain all required patient documentation.
• Maintain high patient satisfaction standards and meet productivity standards.
• Demonstrate flexibility to assist others as needed.
• Supervise support staff during patient care activities when necessary.
• Customer Service:
  • Consistently deliver professional, empathetic, and service-oriented healthcare to patients and families.
  • Provide professional and service-oriented delivery to internal customers (e.g., physicians, employees).
  • Effectively manage external and internal complaints.
  • Respond promptly to patient or internal requests and communicate information to supervisors to resolve service issues.
• Quality:
  • Evaluate, treat, delegate, document, and discharge patients according to service guidelines and accepted practices.
  • Adhere to organizational, departmental, federal, and state policies, procedures, and regulatory laws.
  • Complete required medical education and internal competency documentation.
  • Participate in program and service improvement initiatives.
• Financial Stewardship:
  • Accurately track individual productivity and meet clinic productivity standards.
  • Complete charging for services and supplies accurately, ensuring documentation matches services provided.
  • Submit charges within organizational standards.
  • Demonstrate good stewardship of equipment and seek cost-control opportunities.
  • Participate in providing education for support staff.

Requirements

• Graduate of an accredited program in occupational therapy or a related therapy discipline.
• At least 1 year of hand therapy experience or a Licensed Certified Hand Therapist (CHT).
• Possess or be eligible for State of Tennessee licensure in the discipline.
• Current certification in CPR.
• Excellent communication skills.