Occupancy Coordinator I (Kukui Tower - 1245)

About the role

This is for a full-time Occupancy Coordinator I to work at Kukui Tower, a 380-unit affordable family housing community in Honolulu, HI. This is a HUD and Tax Credit Property.

Responsibilities

• Maintains and monitors a viable Wait List of qualified perspective residents, as well as internal transfer lists, minimizing vacancy loss;
• Sends proper notices to add and/or remove applicants as necessary;
• Conducts phone and on-site interviews for potential applicants/residents;
• Schedules applicant appointments; conducts initial and follow-up interviews as necessary and approves all move-in files prior to third party or manager review and approval;
• Ensures that recertification letters are mailed to residents 120 days prior to the anniversary date of move-in (depending on agency requirements); Oversees appointments with residents to sign necessary forms;
• Sends reminder notices to residents who fail to make prompt appointment responses for the recertification process;
• Ensures all recertifications are scheduled so that they are completed by the anniversary date of move-in;
• Reviews recertification schedule in Yardi on a monthly basis for timeliness;
• Performs LIHTC applicant interviews;
• Ensures NAU (Next Available Unit) procedures are adhered to during leasing process;
• Verifies incomes and complies with HUD, LIHTC or other regulations regarding income certifications and other documentation/correspondence;
• Aids the Resident Manager and helps train new on-site staff with the completion of annual and interim re-certifications in a timely manner.

Qualifications

• High School diploma or equivalent required;
• One year of related leasing/marketing/sales experience or equivalent combination of education and experience preferred;
• Computer literacy; basic working knowledge of MS Word and Excel;
• Two years’ experience in multifamily, elderly, or related occupancy management position;
• One year of experience working with HUD or TCAC programs;
• Occupancy certification/designation.

Skills

Understands and supports EAH’s mission and core values.

Benefits

• Comprehensive benefits package that includes medical, dental, vision, disability and life insurance, as well as a 403(b) retirement plan with a 5% match;
• Generous vacation accrual, holiday schedule, and work schedule flexibility;
• Competitive Salaries;
• 403b Retirement Plan with a match to every dollar you save for retirement, up to 5% of your pay;
• Employee Wellness Program;
• Comprehensive Medical Insurance Plans;
• Affordable Dental & Vision Insurance;
• Flexible Spending Account;
• EAP – Mental Health, Financial and Legal Services;
• $1,500 Employee Referral Program;
• EAH University, an in-house training program.

Pay

Salary range: $22.33 - $32.78 per hour; hiring range for new employees is generally $22.33- $27.55 per hour, DOE.

Schedule

Flexible Start Times (REM Onsite Positions)