OCA - Program Specialist III-IV (Regional Data Coo

About the role

The Office of Court Administration (OCA) is a unique state agency in the Judicial Branch that operates under the direction and supervision of the Supreme Court of Texas and the Chief Justice. Our mission is to provide resources and information for the efficient administration of the Judicial Branch of Texas.

Responsibilities

• Serve as the primary OCA reporting liaison to clerks, judges, and court staff in the assigned judicial region.
• Provide updates, assistance, and necessary reports to the administrative judges in the designated regions.
• Conduct periodic and as-needed data quality reviews to assess OCA state reporting accuracy.
• Affirm and transition to the court analytics tool.
• Attend and provide presentations at regional meetings for clerks, judges and court staff when requested.
• Develop regular scheduled reviews of data and contact with clerks to foster a positive experience of collaboration, trust, and resolution.
• Identify inconsistencies or gaps in court data and offer tailored guidance to resolve issues.
• Provide training and technical assistance to clerks, judges, and court staff on reporting procedures and best practices.
• Afford assistance to jurisdictions with transitions to new case management systems or changes in personnel.
• Collaborate with system vendors to optimize reporting capabilities and data integrity.
• Maintain confidentiality of sensitive court data and ensure all activities align with legal and regulatory standards.
• Document findings and recommendations and share results with the Presiding Judge of the Region and OCA leadership.

Requirements

• Program Specialist III: Graduation from an accredited four-year college or university with major coursework in public administration, criminal justice, legal studies, information systems, or related field. Two (2) years of experience working with OCA state court reporting, court clerk operations, or similar judicial data systems.
• Program Specialist IV: Graduation from an accredited four-year college or university with major coursework in public administration, criminal justice, legal studies, information systems, or related field. Three (3) years of progressive experience in a court, clerk office, or related judicial office working with customers, the public, or other court personnel. Two (2) years of experience working with OCA state court reporting, court clerk operations, or similar judicial data systems.

Qualifications

• Knowledge of local, state, and federal laws related to the Texas judicial system; public administration and management techniques; statistical analysis processes; budget processes; research techniques; training and marketing techniques; and program management processes and techniques.
• Ability to gather, assemble, correlate, and analyze facts; to devise solutions to problems; to market programs; to prepare reports; to develop, evaluate and interpret policies and procedures; to communicate effectively; and to serve as a lead worker providing direction to others.
• Ability to travel regularly within the assigned region (up to 50%) including overnight stays.
• Ability to work independently in a remote setting while managing regional responsibilities.
• Ability to manage concurrent projects or tasks to meet deadlines and adapt to changing priorities.

Skills

• Strong communication, analytical, and problem-solving skills.

Benefits

This role offers benefits commensurate with experience and qualifications.

Pay

The pay range for this position is TBD based on experience and qualifications.

Schedule

The schedule for this role is flexible and can include remote working conditions.