Observation Associate- ED Video Monitoring
Yale New Haven Health · New Haven, CT · 1 wk ago
On-siteOTHRFull-time
About the role
To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.
Responsibilities
- Ensures the patient's safety and dignity during their assigned shift.
- 1.1 Maintains continuous visual contact with the patient at all times.
- PRACTICES PROPER COMMUNICATIONS AND CUSTOMER RELATIONS SKILLS TO ENSURE PATIENT SATISFACTION.
- 2.1 IDENTIFIES SELF TO THE PATIENT'S ASSIGNED NURSE AND RECEIVES REPORT ON THE PATIENT, AT ALL TIMES.
Qualifications
- EDUCATION: High School diploma or equivalent.
- EXPERIENCE: YNHH training in patient/customer relations or equivalent. Minimum 6 months work experience, preferably in a healthcare setting.
- LICENSURE: N/A
- SPECIAL SKILLS: Possess the ability to maintain composure in stressful situations. Demonstrate a caring, positive attitude towards patients and families.
Physical Demands
- Able to lift a minimum of 40 pounds.
- Consistent use of body mechanics.
- Work involves sitting in a chair for long periods of time; stands and walks through department or facility as required.
Benefits
N/A
Pay
N/A
Schedule
N/A