Video Monitoring Technician

Primary Responsibilities

• Provides continuous observation and surveillance of assigned patients.
• Verbal redirection of patients from at-risk behaviors.
• Sums up the nursing staff if the patient requires assistance via communication device or STAT Alert Alarm.
• Supports patient and institutional confidentiality and related hospital policies.
• Uses Video Monitoring (VM) software proficiently.
• Maintains visual observation at all times.
• Verbal redirection of patients using a digital 2-way audio device.
• Immediately summons the nursing staff if the patient requires assistance.
• Provides appropriate care based on the patient's individualized treatment plan as delegated by the RN.
• Participates in hand-off of pertinent information/behavior about assigned patients.
• Explain to the patient as necessary but does not consult or provide opinions.
• Demonstrates behaviors in line with Service Excellence.
• Seeks help or advice promptly when the patient poses a threat to themselves or others.
• Collaboratively identifies and reports patient safety issues.
• Affirms patient environment safety and removes any potential safety hazards.
• Ensures patient environment safety.
• Follows safe work practices and attitudes, adheres to safety rules, prevents unsafe conditions and behaviors, and participates in organizational and department safety programs.

Qualifications

• High School Diploma/GED
• Effective verbal, electronic, and written communications skills using the English language.
• Computer proficiency required, with ability to learn new software.
• Ability to maintain a variable work schedule to meet department needs (evenings, nights, holidays, weekends, and travel).
• Highly developed communications and interpersonal skills, working with diverse populations.
• Work independently, be self-directed, and contribute as a member of a team.
• Anticipate challenges and develop strategies to address them.
• High level of service delivery.
• Initiative with ability to prioritize work, meet deadlines, and adapt to changing situations.
• Attention to detail.

Additional Job Details

• Remote Type: Onsite
• Work Location: 1575 Cambridge Street
• Scheduled Weekly Hours: 0
• Employee Type: Per Diem
• Work Shift: Rotating (United States of America)
• Pay Range: $17.71 - $24.28/Hourly
• Grade: 2