O&M General Maintenance Technician

Key Purpose

The General Maintenance Technician is responsible for the repairs and maintenance of all departments of the company building, administrative and warehouse, acting as the contact for emergency situations that affect ISS ability to open for business. Additionally, the technician will assess and consider the safety of our employees, the security of our assets, and the service to our clients and team members daily.

Success Criteria

• Comply with safety rules, policies, and procedures
• Perform work assignments in a team with other employees
• Follow all company procedures, policies, and rules
• Take direction and respond to supervision
• Communicate with the lead, supervisor, co-workers, managers, and customers professionally
• Support shift lead in completing punch-list items
• Use proper personal protective equipment
• Present a professional appearance and conduct
• Understand customer service and satisfaction

Key Areas of Collaboration and Influence

• A solid commitment to the guest experience
• Always remember safety first
• Build respectful relationships with all teammates and guests
• Willingness to take directions from all levels of management
• Cookordinate activities with other internal departments

Physical Demands & Work Environment

• Frequent exposure to moving mechanical parts
• Frequent exposure to high, unsafe places
• Frequent exposure to fumes/airborne particles
• Frequent exposure to toxic or caustic chemicals
• Occasional exposure to wet and/or humid conditions
• Frequent exposure to outside weather conditions
• Frequent exposure to risk of electrical shock and vibration

HSEQ Compliance

All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns.