NXE First Line Support Production Engineer - Chuck/SS (CWW Days)

Core Responsibilities

• First-Line Troubleshooting & Problem-Solving
• Spend 75% of time in the Cleanroom supporting production processes and leading troubleshooting actions
• Provide real-time troubleshooting support for production issues to minimize downtime and optimize output
• Document all disturbances and resolutions accurately for future learning
• Escalate issues to senior FLS when resolution cannot be achieved independently
• Capture learnings from troubleshooting efforts and use them to write & enhance OCAPs (Out of Control Action Plans)
• Execute 'As New' based on input and documentation from D&E/Module PE to ensure product quality meets defined standards
• Perform 'cherry picks' to select and evaluate specific parts for quality and process validation

Escalation Management & Technical Documentation

• Create ETPs (Engineering Test Plans), task lists, and DOs (Disturbance Orders) related to escalation management, tooling maintenance, and troubleshooting
• Advancing problem resolution through detailed investigation of recurring issues

SPC Tracking

• Support and maintain SPC tracking for tooling and products, ensuring data-driven process control

Disturbance Notification Analysis, Material Notifications & Process Improvement

• Perform pre-DRB activities as directed by Technical Lead or equivalent
• Support, maintain, and execute by participation in the DRB/MRB (Disturbance Review Board/Material Review Board) process
• Create and manage E-Scraps for scrap parts to ensure traceability and accountability
• Participate in continuous improvement initiatives and projects

Educational Requirements and Experience

• A Bachelor's Degree in Mechanical, Electrical or Mechatronics engineering with 2+ years of experience in a production engineering environment
• Masters Degree in Mechanical, electrical or Mechatronics engineering and prior internship experience within a production environment
• Prior experience troubleshooting mechanical, and or electro-mechanical parts

Key Skills & Qualifications

• Strong troubleshooting and analytical skills
• Ability to pick up structured problem-solving methodologies
• Exposure to SPC and data-driven process control
• Ability to document technical issues and resolutions clearly
• Effective collaboration with cross-functional teams
• Exposure in escalation management and technical documentation
• Familiarity with quality processes

Work Environment & Physical Requirements

• Occasional travel to manufacturing sites and technology forums
• Ability to work in dynamic environments requiring adaptability and proactive problem-solving
• Work in a cleanroom environment under ISO 9000/14000 standards (full gowning required)
• Working around overhead cranes, fork trucks and motorized pallet movers
• Exposure and occasional handling of lasers, chemicals, ladders, and platforms
• Ocassional movement across campus and lifting up to 35 lbs
• Moderate temperature and noise levels
• While performing the duties of this job, the employee routinely is required to sit; walk; talk; hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, reach, and stretch
• The employee is occasionally required to move around the campus
• Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus
• Must be able to read and interpret data, information, and documents
• Can observe and respond to people and situations and interact with others encountered in the course of work
• Can learn and apply new information or skills