NW Deployment Build Lead I, NW Deployment, AWS DC Global Network Delivery

Amazon Web Services (AWS) is seeking a Network Deployment Build Lead to join our infrastructure operations team. You will drive the stability and sustainability of our next-generation networks, assist in developing innovative automation and scaling solutions, and support capacity scaling across multiple data center locations. This role involves close collaboration with internal customers, external vendors, and leadership to facilitate smooth project execution.

About the role

As a Network Deployment Build Lead, you will work in a fast-paced, collaborative environment with regular peer and customer interaction. You will manage and support AWS’s vast network infrastructure, establish and refine best practices, and optimize operational procedures. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure, ensuring customers have continual access to innovation.

You’ll join a diverse team of engineers, supply chain specialists, security experts, and operations managers, collaborating to deliver high standards for safety, security, and cost efficiency. This role offers an inclusive culture that encourages bold ideas and empowers you to own projects to completion.

Responsibilities

• Build out first-level router-aggregates, console networks for new rooms, and support network scaling projects.
• Manage work and priorities through ticketing systems and workflows to complete customer requests and projects.
• Collaborate with stakeholders to remove project obstacles and ensure smooth execution.
• Troubleshoot networking, routing, and inter-connectivity issues, including device configuration and low-level application interaction.
• Troubleshoot cabling infrastructure connectivity issues, including patch panels and patch cords.
• Specify power and cooling requirements and ensure hardware racking/stacking for new equipment.
• Participate in the migration, basic configuration, and rollout of new or upgraded hardware.
• Move and lift computer equipment up to 50 lbs.
• Track network rack intake and delivery, coordinate rack space, power, and cooling with onsite teams, and partner with network engineers for configurations.
• Perform link and device troubleshooting within defined Service-Level Agreements (SLAs).
• Work with ID-Scaling peers to build higher-level networking devices.
• Up to 60% travel within the geographical work area is required; some international travel may be requested.

Requirements

• 1+ years of computer networking experience.
• 1+ years of Linux operating systems experience.
• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Experience with computer networking and Linux operating systems.
• Ability to lift and rack equipment up to 40 pounds.
• Experience with computer hardware troubleshooting and repair.

Preferred Qualifications

• Experience working in cramped spaces or elevated locations while adhering to health and safety guidelines.
• Experience managing customer interactions during problem resolution and operating efficiently under pressure.
• Experience managing work and priorities through a ticketing system.
• Experience with cabling infrastructure best practices and methodologies.
• Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment).

Pay

USA, MD, Frederick - $30.91 - $54.18 USD hourly.

Benefits

Amazon offers comprehensive benefits, including:

• Health insurance (medical, dental, vision, prescription, Basic Life & AD&D, and optional supplemental life plans).
• Employee Assistance Program (EAP) and mental health support.
• Medical Advice Line and Flexible Spending Accounts.
• Adoption and surrogacy reimbursement coverage.
• 401(k) matching.
• Paid time off and parental leave.
• Sign-on payments and restricted stock units (RSUs).

Learn more about our benefits at amazon.jobs/en/benefits.